Absolutely the best customer service. Originally I had an issue with the order missing a couple small pieces. I emailed GamerModz about the issue and they replied within a few minutes letting me know they where shipping me the missing pieces that same afternoon. This is the kind of customer service evey company should have.

Excellent Company Wonderful company with amazing technology. They are by far the best Modded Controller Company around. I promise you will be happy with your purchase and if by some off the wall chance you're not they will do everything they can to make it right. They are very focused on customer satisfaction. Great company!

Terrible customer service. Beware!!!! Bought my son a PlayStation… Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they refused and I paid over £100 for it. Wouldn’t recommend to anyone terrible customer service!!!

Beware do not do business with this company! Do not do business with this company. I sent my sons controller in for repairs in November. They still have our property and will not answer emails or phone calls. If anyone else has been ripped off by this company, either contact me or call the Attorney General of Florida to file a complaint. There are also a number of other ways to file a complaint. If we do not do something they will continue to rip people off. Do not send the money or controllers for repair, you’ll never see either again. I have never dealt with a worse company in my entire life!!!!

Service is horrible Service is horrible. I ordered a custom controller before Christmas. All I have heard are excuses, parts on back order, the management company was fired etc... I spoke to someone that said it would arrive the beginning of April. It was supposed to be delivered last week, and still waiting. I will never buy anything from them again and do not recommend buying from them.