Order never shipped!@! Placed order on June 22, 2018 and haven't received controller. I have called at least 10 times and have sent 6 e-mails and haven't received a response or been able to speak to a person. I filed a complaint with BBB in Florida on August 14, 2018. What is going on?

Beware do not do business with this company! Do not do business with this company. I sent my sons controller in for repairs in November. They still have our property and will not answer emails or phone calls. If anyone else has been ripped off by this company, either contact me or call the Attorney General of Florida to file a complaint. There are also a number of other ways to file a complaint. If we do not do something they will continue to rip people off. Do not send the money or controllers for repair, you’ll never see either again. I have never dealt with a worse company in my entire life!!!!

Good experience, would order again. I purchased a custom Xbox One controller, pre built. Shopping Experience: the customiser is easy to use and has a great variety. Customer Service: I am told that my order was late due to a personnel overhaul in management. While I had to initiate contact to hear of progress on my order, GamerModz's response was fast, courteous, and informative. Product: Looks great, precisely to order, lightweight, everything works well.

Terrible customer service. Beware!!!! Bought my son a PlayStation… Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they refused and I paid over £100 for it. Wouldn’t recommend to anyone terrible customer service!!!

Took way too long. Took way too long to get, 1 month after order. Customer service sucks, couldn't understand person hardly and waS never actually helped just given run around. Terrible. And controller doesn't seem to have the mod on it. In response to your response no was told no such thing. I'm not a liar and wouldn't try and ruin your reputation for no damn reason.