Took way too long. Took way too long to get, 1 month after order. Customer service sucks, couldn't understand person hardly and waS never actually helped just given run around. Terrible. And controller doesn't seem to have the mod on it. In response to your response no was told no such thing. I'm not a liar and wouldn't try and ruin your reputation for no damn reason.

Beware do not do business with this company! Do not do business with this company. I sent my sons controller in for repairs in November. They still have our property and will not answer emails or phone calls. If anyone else has been ripped off by this company, either contact me or call the Attorney General of Florida to file a complaint. There are also a number of other ways to file a complaint. If we do not do something they will continue to rip people off. Do not send the money or controllers for repair, you’ll never see either again. I have never dealt with a worse company in my entire life!!!!

I was really happy with the customer … I was really happy with the customer service I received. When the ps3 contoller I ordered was unfortunately a bit messed up during the mod process I was kindly offered a premade ps4 controller with the same mods no extra charge that was ready to ship or choose to wait for the ps3 one. Thanks guys!

Absolutely the best customer service. Originally I had an issue with the order missing a couple small pieces. I emailed GamerModz about the issue and they replied within a few minutes letting me know they where shipping me the missing pieces that same afternoon. This is the kind of customer service evey company should have.

Terrible customer service. Beware!!!! Bought my son a PlayStation… Bought my son a PlayStation personalised controller and it broke within a few months. I sent the controller back they apparently fixed it but it was still not working. I wanted a replacement but they refused and I paid over £100 for it. Wouldn’t recommend to anyone terrible customer service!!!