Beware do not do business with this company! Do not do business with this company. I sent my sons controller in for repairs in November. They still have our property and will not answer emails or phone calls. If anyone else has been ripped off by this company, either contact me or call the Attorney General of Florida to file a complaint. There are also a number of other ways to file a complaint. If we do not do something they will continue to rip people off. Do not send the money or controllers for repair, you’ll never see either again. I have never dealt with a worse company in my entire life!!!!

Ordered chrome Xbox one buttons I originally ordered a product, and was disturbed with their old management on how they handled the situation. I was recently contacted by their NEW management, and because of them, am adjusting this to 4. They were very professional, even when I had some not so nice things to say. They shipped the correct items for free, due to the trouble before, and I received them a couple days later, everything is correct and great. Thank you to new management! You truly did provide great customer service, after a long uphill battle, and I appreciate that. I will rectify the reviews I had given old management, and wish you the best. 4/2/2018

Order never shipped!@! Placed order on June 22, 2018 and haven't received controller. I have called at least 10 times and have sent 6 e-mails and haven't received a response or been able to speak to a person. I filed a complaint with BBB in Florida on August 14, 2018. What is going on?

Absolutely the best customer service. Originally I had an issue with the order missing a couple small pieces. I emailed GamerModz about the issue and they replied within a few minutes letting me know they where shipping me the missing pieces that same afternoon. This is the kind of customer service evey company should have.

Custom Controller I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thicker then most materials but they said sand off a bit of the sides or flex the shell of the controller to make them slide in easier. Overall great service and products! 😀