Custom Controller I ordered just parts and the A,B,X,Y bottons Were pretty sticky when pressing them. But I called up gamermodz and they said since I got chrome they might be a little sticky, because the chrome is thicker then most materials but they said sand off a bit of the sides or flex the shell of the controller to make them slide in easier. Overall great service and products! 😀

Good experience, would order again. I purchased a custom Xbox One controller, pre built. Shopping Experience: the customiser is easy to use and has a great variety. Customer Service: I am told that my order was late due to a personnel overhaul in management. While I had to initiate contact to hear of progress on my order, GamerModz's response was fast, courteous, and informative. Product: Looks great, precisely to order, lightweight, everything works well.

Took way too long. Took way too long to get, 1 month after order. Customer service sucks, couldn't understand person hardly and waS never actually helped just given run around. Terrible. And controller doesn't seem to have the mod on it. In response to your response no was told no such thing. I'm not a liar and wouldn't try and ruin your reputation for no damn reason.

Buyer beware, terrible company, I would give 0 stars if possible I had placed a review on January 8th about and order I placed in December and it came in wrong, well here it is April 26th and I still have yet to receive my order and they have not contacted me back, I would not recommend to do business with them they need shut down. Update. Its April 30th after receiving no response from emails I called and actually got an answer. They couldn't find my controller and went ahead and placed a new order but when I asked for a refund also for having to wait 6 months and getting terrible service he barely wanted to do that and said he can't run a business giving stuff away. But you can't run one by not giving people what they paid for either with a crappy attitude. So I canceled and got a refund, dont buy from them.

Ordered chrome Xbox one buttons I originally ordered a product, and was disturbed with their old management on how they handled the situation. I was recently contacted by their NEW management, and because of them, am adjusting this to 4. They were very professional, even when I had some not so nice things to say. They shipped the correct items for free, due to the trouble before, and I received them a couple days later, everything is correct and great. Thank you to new management! You truly did provide great customer service, after a long uphill battle, and I appreciate that. I will rectify the reviews I had given old management, and wish you the best. 4/2/2018