Alyce Chapman
AUI was really happy with the customer … I was really happy with the customer service I received. When the ps3 contoller I ordered was unfortunately a bit messed up during the mod process I was kindly offered a premade ps4 controller with the same mods no extra charge that was ready to ship or choose to wait for the ps3 one. Thanks guys!
Susan Leggett
GBOrder never shipped!@! Placed order on June 22, 2018 and haven't received controller. I have called at least 10 times and have sent 6 e-mails and haven't received a response or been able to speak to a person. I filed a complaint with BBB in Florida on August 14, 2018. What is going on?
Tessa Olowniuk
GBOrdered chrome Xbox one buttons I originally ordered a product, and was disturbed with their old management on how they handled the situation. I was recently contacted by their NEW management, and because of them, am adjusting this to 4. They were very professional, even when I had some not so nice things to say. They shipped the correct items for free, due to the trouble before, and I received them a couple days later, everything is correct and great. Thank you to new management! You truly did provide great customer service, after a long uphill battle, and I appreciate that. I will rectify the reviews I had given old management, and wish you the best. 4/2/2018
Jack
GBBuyer beware, terrible company, I would give 0 stars if possible I had placed a review on January 8th about and order I placed in December and it came in wrong, well here it is April 26th and I still have yet to receive my order and they have not contacted me back, I would not recommend to do business with them they need shut down. Update. Its April 30th after receiving no response from emails I called and actually got an answer. They couldn't find my controller and went ahead and placed a new order but when I asked for a refund also for having to wait 6 months and getting terrible service he barely wanted to do that and said he can't run a business giving stuff away. But you can't run one by not giving people what they paid for either with a crappy attitude. So I canceled and got a refund, dont buy from them.
Marissa
GBawesome! The product turned out so much better than I expected. I got a customized batman controller for my boyfriend for Christmas and he loved it, it looked so cool. I definitely recommend the send in controller option because it makes the cost a lot less, but the money was well spent.