Ordered chrome Xbox one buttons I originally ordered a product, and was disturbed with their old management on how they handled the situation. I was recently contacted by their NEW management, and because of them, am adjusting this to 4. They were very professional, even when I had some not so nice things to say. They shipped the correct items for free, due to the trouble before, and I received them a couple days later, everything is correct and great. Thank you to new management! You truly did provide great customer service, after a long uphill battle, and I appreciate that. I will rectify the reviews I had given old management, and wish you the best. 4/2/2018

Very Impressed I'm very impressed with this company, and the personal way they handle things. When there was an issue with my order, I didn't receive just a standard email telling me it would be later than expected, I received a phone call and an explanation. And my product still arrived on time. I would definitely recommend this company, and will continue doing business with them in the future.

Took way too long. Took way too long to get, 1 month after order. Customer service sucks, couldn't understand person hardly and waS never actually helped just given run around. Terrible. And controller doesn't seem to have the mod on it. In response to your response no was told no such thing. I'm not a liar and wouldn't try and ruin your reputation for no damn reason.

Good experience, would order again. I purchased a custom Xbox One controller, pre built. Shopping Experience: the customiser is easy to use and has a great variety. Customer Service: I am told that my order was late due to a personnel overhaul in management. While I had to initiate contact to hear of progress on my order, GamerModz's response was fast, courteous, and informative. Product: Looks great, precisely to order, lightweight, everything works well.

Absolutely the best customer service. Originally I had an issue with the order missing a couple small pieces. I emailed GamerModz about the issue and they replied within a few minutes letting me know they where shipping me the missing pieces that same afternoon. This is the kind of customer service evey company should have.