Responsive and Helpful I received my initial delivery, but was missing one item. I contacted the support email and received a quick pleasant reply. The missing item was immediately rectified. Great care and service after the sale!

Wrong ship to address 🤦🏻‍♀️I placed an order with and incorrect… I placed an order with and incorrect shipping address. Customer service worked fast and proficient at making sure the correct address was used. Less than 8 hours later, everything was taken care of. Great customer service!! Thank you!!

Keyboard research I purchased inexpensive keyboards two times for my iPad Pro, returned both. Determined to only make one more purchase I researched keyboards. I contacted Gold and Cherry and after several emails back and forth with customer service I am convinced this is the company I should purchase from. Their response to my questions were prompt and detailed even when I didn’t fully understand the information.

Great Customer Service The original product I received (iPad wireless keyboard) was only working when plugged in. After emailing support, they helped me troubleshoot to see if that would fix the issue. When the troubleshoots were not working, they sent me a replacement at no charge. Throughout the whole experience Angelo was very helpful.

This is an awesome company This is an awesome company. I received a damaged product (which I’m sure was damaged in shipping) so I contacted the company and within a week I had a replacement. Everything about the iPad magic keyboard is great, although it is a bit heavier than I’d like for traveling.