First and foremost the chat link is not…Equipment and Customer service First and foremost the chat link is not the best option to reach a representative. The ordering process was simple although I filled out the online form to get someone to contact me to make sure what I was ordering was the best equipment. No one ever contacted me. I later just ordered the equipment myself although I never received an estimated delivery date when I will receive my equipment. The process was stressful and confusing because I couldn't reach no one and you definitely can't get anyone by phone Your company should have representatives to make sure customers are comfortable and receive what is being ordered.

I ordered my computer back in March I ordered my computer back in March. I just recently applied for a part time. Thus far everything works fine & I'm able to use my computer to the efficiency of what I need it for. I'm very pleased.

Excellent Experience I had a great experience ordering from WAHEP. My order was shipped earlier than I expected and I was grateful for that.

Beware USPS Initially, I thought that WAHEP had screwed up my order because it took so long (like AFTER WAHEP requested my review rating). However, I finally found my order in my mailbox. WAHEP emailed me that my order had been shipped last week on Friday. It arrived, today, on Thursday. That, apparently, is the new definition for 2-day Priority Mail delivery by our beloved U.S. Postal Service! WAHEP did nothing wrong. Words cannot express my disappointment with the USPS.

Customer Service was fine accept they… Customer Service was fine accept they did not respond in a timely manner. The product description was not accurate on the website.