Initially Disappointed...Now satisfied with the final outcome Update...Wahep has gotten in touch with me & sent a replacement keyboard. I still hate that my computer isn’t Bluetooth...however...it’s refurbished and works pretty good so far. I can’t remember the guy’s name who called me, but he was great! Thanks Wahep/Andvaris I have been trying to contact Wahep customer service/support for 3 days to inform that the computer they had delivered to me on 1/18/2019, came with a faulty keyboard. I am not able to use all keys of the alphabet. When I call...I only get a voicemail to leave a message. I’ve attempted to chat twice. No one has responded to my chat or email messages. I will not be ordering from this company EVER again.

I am rating 3 stars for average due to… I am rating 3 stars for average due to there was no way to track the package and there was no estimation given on when the package would be shipped or received, for example.... package should arrived within 5-7 days. The ordered was placed on Tuesday and received on the following Monday which was not bad. The package wasn't securely sealed. The tape was not completely adhered to the box. I would like to see a tracking process put into place, that would be great. Thank you!

Terrible timing order status Terrible timing, nobody to contact or talk to about the status or the package bundle deals. Why does it take so long they told me 5 days delivery and I still have not received my order from 4/28 when I ordered. You need to restructure your customer service hours and response time!

Excellent Experience I had a great experience ordering from WAHEP. My order was shipped earlier than I expected and I was grateful for that.

The cup works and it meet requirements The cpu works and it meet requirements, but it had paint marks and scratches, and it was missing a part the dvi to vga converter.