Katie M
GBTravel Tech Kit I purchased the Travel Tech Kit for my coworkers for the holiday. All of the items are nice but I was hoping for a way to add a gift message (maybe I missed it?) and since it was a bundle I was expecting it to be packaged a little nicer than the three items bouncing around separately in a large shipping box. The shipping box for my "kit" was so large that it got damaged in transit and it just wasn't the "gift" experience I was hoping for. But again, the items are nice. The tech organizer is too small to hold my mac charge cord but it can hold most everything else I need.
Wen
GBThey honor their warranty I recently got a charging stand and there’s issue with the joint which makes it hard to use. Contact the support and they get back to me within 48 hr and offer to send me a replacement with equal amount of value since the exact same one is out of stock. The agent was very responsive and I’m happy with my experience.
Tinius troldmyr
NOI experienced a problem with a charger… I experienced a problem with a charger with adaptor, for Android and iphone. It was frustrating at first, because the adapter part kept falling out. I am assured that this won't happen again, because I received a new one, due to the defect, and it works perfectly. This company is legitimate, they took strong initiative when I aired my frustration, and the delivery was quick. THANK YOU Native Union!
Nicolas M
FRPoor delivery and Support Services . Order habe been placed for 4 câbles and amount of 169€ on 31/12/2023. Package supposedly deposited in mailbox, not delivered by hand. A scandal for an order of this amount. Still waiting for explanations from native Union and its carrier. The order is lost or stolen for what seems to be the most normal of the world. Site and supplier to flee.
João Marcus Alves
IEI haven't received my order I haven't received my order. There has been several days past the delivery promise, no updates on the tracking link provided and customer support doesn't help. I've tried contacting them multiple times, every time they ask for me to wait longer, but there are no updates on tracking. I am pretty sure my parcel got lost in the way and support doesn't help at all.