I truly love this site I truly love this site! You don't have many choices when it comes to sending cards to your loved ones who are incarcerated and this is an approved site. With all the regulations and stipulations with receiving mail, especially cards, this site is approved and the quality from what I am told is amazing! I love that I can upload my own photos to create a card not to mention the ability to add my own signature to it which gives the cards an added touch of love! Thank you Pigeonly for this amazing site! The monthly subscription for unlimited use gives me the ability to send a card everyday to my loved one!!!!!

I love your app never had a major… I love your app never had a major problem I think it's great could use more card selections an use some pic on post card but it's still great thank you

Extremely POOR service Update: Again, poor customer service. I already emailed them and the person that responded was very unhelpful and unprofessional. Im not sure why they are responding to my review asking me to email them when I've done so already. They took my money and refuse to refund. I sent them photographic proof stamped by the facility showing the correct address and they ignored my email and refuse to update the address to the correct one. This means some of your relatives will Not receive your letters, be careful. Extremely POOR service. I've recieved a bunch of letters and postcards I sent a relative a couple of months ago, stamped with the words REFUSED. Why? Because pigeonly have the WRONG address details for the facility on their website. my relative relies on letters to keep going and they haven't received any. Don't bother with them

Unexplained charges Do NOT trust these people with your financial information. My next billing date isn’t until august but they withdrew $35 today. I called and was told there would be an investigation, but based on the other reviews here it doesn’t seem that Pigeonly is currently equipped to manage or store financial data properly.

Comforting So far, Pigeonly.com seems amazing. Unsure at this point if inmate recieved photos, but that is to be known. Site was easy to navigate and services offered are amazingly comforting in these hard times.