Pigeonly will take your monthly payment… Pigeonly will take your monthly payment but have your pictures and cards sitting in printed or processed status for weeks. You are not getting what's being advertised or what u thought u were paying for. You can send customer service messages but they just come back with a generic answer and still do nothing! Don't trust your photos with them. It's a scam.

Scammed me more than $1,200! I did a free trial back in MARCH 2021 and immediately cancelled with proof of cancellation via email. They charged me $39.99 over 21 times in January. OVER $1,200 in fraudulent charges taken out of my account. 21 separate charges! This doesn't feel like a mistake. It feels criminal ans I've filed a report with my bank, the BBB, emailed them, and looking into legal action. This is grounds for a class action lawsuit based on these other reviews. Edit: they claimed to reverse charges saying it would appear back in my account in 3-5 days. It's been weeks and nothing. Disputed with Visa and reported to Nevada Attorney General.

JUST REFUND MY MONEY I thought this was a great service, for the 1 time I used it. I have tried to cancel my account in many ways: emailed 2x, called and "kept my place in line" but didn't receive a return phone call, and now I have been on hold for 1 hour. If they are still helping other customers, there must be so many complaints, maybe they need more "Customer Support Heros"! BTW, the on hold music repeats every 30 seconds and is becoming so irritating! Just mail photos and letters to your loved ones.

It isn't unlimited like it says It isn't unlimited like it says. I'm only able to send 1 letter a week. Also it says that I will receive information on how to set up commissary which I never received. Other than that it's great.

Unexplained charges Do NOT trust these people with your financial information. My next billing date isn’t until august but they withdrew $35 today. I called and was told there would be an investigation, but based on the other reviews here it doesn’t seem that Pigeonly is currently equipped to manage or store financial data properly.