It's been almost a year now since you… It's been almost a year now since you said you're trying to update your system and get us the best rate but until now we couldn't use your service even when you are paid the whole year. Just let us know if you don't want us to use your service any more than giving us false hope, you are being unprofessional people

It isn't unlimited like it says It isn't unlimited like it says. I'm only able to send 1 letter a week. Also it says that I will receive information on how to set up commissary which I never received. Other than that it's great.

Unexplained charges Do NOT trust these people with your financial information. My next billing date isn’t until august but they withdrew $35 today. I called and was told there would be an investigation, but based on the other reviews here it doesn’t seem that Pigeonly is currently equipped to manage or store financial data properly.

Pigeonly will take your monthly payment… Pigeonly will take your monthly payment but have your pictures and cards sitting in printed or processed status for weeks. You are not getting what's being advertised or what u thought u were paying for. You can send customer service messages but they just come back with a generic answer and still do nothing! Don't trust your photos with them. It's a scam.

Comforting So far, Pigeonly.com seems amazing. Unsure at this point if inmate recieved photos, but that is to be known. Site was easy to navigate and services offered are amazingly comforting in these hard times.