Unexplained charges Do NOT trust these people with your financial information. My next billing date isn’t until august but they withdrew $35 today. I called and was told there would be an investigation, but based on the other reviews here it doesn’t seem that Pigeonly is currently equipped to manage or store financial data properly.

Best price and quality I love the price one time pay and send all the pictures and letters no extra payment and my love one request that all her pictures are sent through Pigeonly because she loves the quality of the pictures that they send l had to resend some because she wanted them in the best quality that she could get them in and when she is happy l am very happy. No complaints from her or me. I would recommend this way of communicating with your loved ones over any other way. And they let you know that it has been sent and when it is delivered to the prison and she lets me know how happy she is to received them and how nice they are.

Communication has not been easy! Communication has not been easy!! Because of Covid 19, I haven't seen my son in person since 2019. During a conversation he expressed to me that he's forgotten how everyone looks. Being able to send pics thru your company has brought him just a little bit of happiness! Thank you so much!!

Scammed me more than $1,200! I did a free trial back in MARCH 2021 and immediately cancelled with proof of cancellation via email. They charged me $39.99 over 21 times in January. OVER $1,200 in fraudulent charges taken out of my account. 21 separate charges! This doesn't feel like a mistake. It feels criminal ans I've filed a report with my bank, the BBB, emailed them, and looking into legal action. This is grounds for a class action lawsuit based on these other reviews. Edit: they claimed to reverse charges saying it would appear back in my account in 3-5 days. It's been weeks and nothing. Disputed with Visa and reported to Nevada Attorney General.

Best rate number mess up I have absolutely no problem using pigeonly for sending photos and letters. But the app will not let me set up a best rate number. I'll put in all the info and submit it and it just pops up with "hold up! True" I'm trying to have more than a 1 minute conversation with my brother.