Very impressed thanks I had purchased the wrong thing and so I emailed pigeonly and asked them to take a look at my pending orders to make sure I purchased the right thing and they emailed me the next day to tell me I was refunded all my money because I didn't need pay till after my free trial is done. I was very surprised and grateful for their help.

Pigonly If you are having problems with your phone lines or system you should let your customers know by email or by putting message on your website . Your customers are spending money on calls to your customers service which don't answer or give you a call back like they say . pigonly don't not respond to emails until weeks later . This service is terrible you say u will monitor by account but the issue is your system not my account .

JUST REFUND MY MONEY I thought this was a great service, for the 1 time I used it. I have tried to cancel my account in many ways: emailed 2x, called and "kept my place in line" but didn't receive a return phone call, and now I have been on hold for 1 hour. If they are still helping other customers, there must be so many complaints, maybe they need more "Customer Support Heros"! BTW, the on hold music repeats every 30 seconds and is becoming so irritating! Just mail photos and letters to your loved ones.

Best price and quality I love the price one time pay and send all the pictures and letters no extra payment and my love one request that all her pictures are sent through Pigeonly because she loves the quality of the pictures that they send l had to resend some because she wanted them in the best quality that she could get them in and when she is happy l am very happy. No complaints from her or me. I would recommend this way of communicating with your loved ones over any other way. And they let you know that it has been sent and when it is delivered to the prison and she lets me know how happy she is to received them and how nice they are.

I absolutely love Pigeonly I absolutely love Pigeonly! I was so excited to b able to send pics and make a card for my husband! Thank u Pigeonly for making it possible to communicate with our incarcerated loved ones for such a low price