I switched from DirecTV I switched from DirecTV. Got Dish because of their Promotions. $100 Gift Card, still waiting. HORRIBLE CUSTOMER SERVICE!!! Left on hold for Long periods of time. Should of stayed with DirecTV. If they don't Honor their Promotion. Terminating Service. And it will be Cold Day In Hell if they ever get a Termination fee from me. WONT HAPPEN!!! I dont know Who rated them Best in Customer Service. HORRIBLE CUSTOMER SERVICE!!!

Just switched from direct tv to dish…poor hopper I just switched from DirectTV to DISH and have found the people at dish very pleasant and helpful to deal with. However, the so called great hopper receiver is not so great. DISH has a serious problem with their pause function, fast forward, and back functions. When one pauses a program and then returns to play, shortly down the road the program skips ahead requiring one to back it up to see what was missed. This happens several times. When brought to the DISH representatives attention, they claimed it wasn’t a big enough problem for them to fix. DirectTV never had that problem and I find it hard to believe other DISH customers haven’t complained, as it is very annoying.

The enrollment was easy and the… The enrollment was easy and the customer service agent was very helpful. He took the time to explain everything concerning the service agreement. The appointment time set was honored, and the installer arrived on time. He was very courteous and asked were I would prefer the dish to be installed. He explained the tv guide and cleaned up after himself. so far the service works perfectly, FYI: I am still waiting on the internet service to be installed as a part of my package.

IM A NEW CUSTOMER HAD DISH AND INTERNET… IM A NEW CUSTOMER HAD DISH AND INTERNET INSTALLED ON 8/31/20. I WAS SUPPOSED TO RECEIVE A $200 GIFT CARD, I CALLED TO CHECK ON THE STATUS AND WAS GIVEN THE RUN AROUND. ITS A SCAM, I HAD ATT U-VERSE/DIRECT TV FOR YEARS, I ONLY SWITCHED BECAUSE I MOVED AND WANTED TO CHANGE DUE TO ATT PRICES CONSTANTLY INCREASING. THAT WAS A BIG MISTAKE AT LEAST THEY DON'T LIE TO THEIR CUSTOMERS. NOW IM STUCK FOR 2 YEARS WITH THIS DISH OR GO DISH I THINK ITS 2 COMPANIES BECAUSE I WAS GIVEN 2 DIFFERENT NUMBERS TO CALL AND STILL NO ONE COULD HELP ME.

very satisfied with Dish! I'm very satisfied with the service I received from Dish. The people I talked to when ordering were very helpful and pleasant to deal with. The technicians who set up the system were very professional and answered all the questions I had about the system and about transitioning from another server. I would recommend Dish!