June Castle
GBAt initial installation technician said… At initial installation technician said he could attach an digital antenna to the dish to get local channels due to placement of the dish and that antenna was approved. Local channels did not appear on my guide. I called Dish and was informed the digital antenna was not approved by Dish. Second technician came and said the dish did not need to be moved just redirected. It was just a time consuming issue with having to wait.
customerjason drescher
GBInstalation went ok but my issues with… Instalation went ok but my issues with the damage to my equipment still has not yet been resolved I found comparable replacements I will ne sending you today...I also have lost 2 weeks worth of my free channels that should be pro rated I played my bill but still am not pleased with the billkng
Tracy Times
GBThe enrollment was easy and the… The enrollment was easy and the customer service agent was very helpful. He took the time to explain everything concerning the service agreement. The appointment time set was honored, and the installer arrived on time. He was very courteous and asked were I would prefer the dish to be installed. He explained the tv guide and cleaned up after himself. so far the service works perfectly, FYI: I am still waiting on the internet service to be installed as a part of my package.
Anthony Martinez
GBI switched from DirecTV I switched from DirecTV. Got Dish because of their Promotions. $100 Gift Card, still waiting. HORRIBLE CUSTOMER SERVICE!!! Left on hold for Long periods of time. Should of stayed with DirecTV. If they don't Honor their Promotion. Terminating Service. And it will be Cold Day In Hell if they ever get a Termination fee from me. WONT HAPPEN!!! I dont know Who rated them Best in Customer Service. HORRIBLE CUSTOMER SERVICE!!!
Betty Beckman
GBEvaluation of Dish employees The installer, Brad, was very knowledgeable and efficient!! He explained how to get started using the Hopper, etc. He was very professional and kind. He was very encouraging. He was well dressed, polite and took the time to explain how to use Dish right away. Can’t say enough good things about him! The person from the office was also polite and explained my options in signing up. Thank you very much, Betty Beckman