I will try to be honest I will try to be honest, helpful and constructive, following "critical constructive" theory. But it's difficult, because Vonage services are unnoticeable; they work so well that you don't even notice they exist. How can you criticize something you don't notice? What to recommend being constructive for a service that is so smooth, you don't know it exists? I'm sorry, but is perfect still perfectible?

vonage is GARBAGE I got this VOIP service because they were supposed to have the best customer service. I got my equipment and there was an issue with it having to be hardwired and not having wifi so I called customer service. They couldn't help me with the issue so I asked to be transferred to cancel my account. They then proceeded to hang up on me 4 times. They finally got my account canceled but they were either purposely disconnecting me or vonage drops a whole lot of calls.

Superior Features and Services Vonage services and features allow you to fully manage your home telephone. The ability to prevent non-identified callers is a real plus. Although not prevented from robo callers, the fact your telephone number is unpublished helps to eliminate most annoying cold calls. I use the APP extension to block any callers who do get through and I wish to block. While in France, 3 years ago I was able to make calls to Canada at no additional charges. The features are far superior to alternatives.

My Vonage Family!!! Hi Vonage, I am your Retention Account Manager for 5 yrs. Thou I am no longer Working for you, I am dead serious to say Thank You for Giving me home for 5yrs. I wanted to offer you my company who cater Live Chat Operators to provide you service, I would love to still see Vonage Growing and I am more than willing to help you cater more Customer. We crate Traffic in the businesses and produce more Customer. I tried Reaching Boss Edith Gonzalez via Facebook since we've been friends for 8 yrs now but it's unusual her not responding to me. Hope to hear your thoughts about this. Thank you My Vonage Family. Love you!!!

I had some issues with my Bank account… I had some issues with my Bank account and was having a problem with my automatic payment to Vonage for their services I've had for years a U.S. Telephone number that I use with the Box Vonage sent me before I departed the U.S. I am a U.S. Veteran who often travels abroad and needs contact with my V.A. Drs and Business and of course Family as well. Vonage was accomodating to the Highest degree and told me not to worry they wouldn't disconnect me and gave me a month to straighten it out and I had it done in less. I appreciate Vonage and their People and Customer Service. I'm a customer for life. Thank You Vonage. I'd give you 10 Stars if I could. **********