LIFE IS PEACEFUL AGAIN.. Some years ago my 2012 era, I was in gradschool. We then had Comcast. We at some point changed for Vonage for phone service, then. It is important to the story because the little woman has never been happy with any other phone/LD carrier since Vonage/1st time. OK technically because I was doing the satellite thing a number of years. We recently had an opportunity to get Xfinity/Comcast. Joyous ! We could finally get her back her precious Vonage, 2nd/time through. Vonage I found has expanded into business telephone. Fortunately for us Vonage for Home is still 'Rockin' Steady. I no longer have to hear complaints about them other guys. Halleluia !!! LIFE IS PEACEFUL AGAIN...

A Smart Phone Solution! Signing up with Vonage was one of the smartest things I have ever done! After dealing with T---- phone company for many years (frustrating and expensive) I now have a house phone that I can afford and that is very reliable. I can make calls anywhere in North America, all for one low monthly price.

Since ATT disconnected my traditional… Since ATT disconnected my traditional landline without my authorization and entered me into the VOIP phase which is suppose to be the new era for the city of Detroit, I have been disgusted in the performance, and the reliability, and the comfort I should have with feeling safe that my phone has a dial tone no matter what the weather looks like. Once I found out ATT had made the switch without my knowledge I hit the roof , made several complaints and they never came back out to replace my traditional line. VOIP phone in my opinion are NOT safe in anyone's home, if your power source is gone you have no way of reaching out for help. I have been for the last 2 years been writing to the Attorney General, BBB, our State Rep., to please let us take a vote on the Traditional landline vs VOIP and to not just let the switch take place. VOIP is not safe or reliable for our seniors, our children, for me, for NO ONE. You never know when you're gonna pick your phone up or it's just not ringing because it doesn't have a connection ?

BEWARE OF BAD REFUND POLICY BEWARE OF BAD REFUND POLICY: I have been a long-time Vonage customer. I prepaided 12-months in advance. I have cancelled Vonage three months into this 12-month period and they will NOT PRORATE a refund for the remaining 9-months of unused service. UPDATE: After working my way up the supervisor ladder on five calls over three days they gave me a refund for 8 of the 9 months I am not using this service. If I hadn’t pushed (and posted this message) I probably wouldn’t have received a refund at all. They need to change their policy but I added a star because they did give me a partial refund.

Professional, reliable and cost effective. After years of practice I think Vonage have got it right on switching a user over too their telephone system. The new system based on the internet has been up and running with no complications or problems for the last few weeks. The bonus in all this is you get a competative price for a landline and that was the deal breaker.