Porting BEWARE Porting BEWARE. The actual process of porting was easy. Only problem is that it does not work. With the Vonage number it was fine but after porting it would not work and refused to work despite lots of phone calls to Internet provider and Vonage. Don't do it. UPDATE. Finally solved when I spoke to the right person. It seems my number was not associated? with the Vonage system. This was not part of the Technical Support person's standard list of fixes such as switching DMZ on, and Port Fowarding. The supervisor took 2 minutes to correct the problem, and said procedure will be updated. Phone working well now. At least contacting Technical support was easy and everyone was patient and did their best to help.

Stay away from this unprofessional company An absolute disgrace of a company. No way for you to talk to anyone with authority no matter how many times you call / email / chat. They say their porting department is "offline". All you can talk to is reps in India who can't do anything except apologize and "open tickets" that stay open forever and don't go anywhere. They have wasted my time for 23 days trying to do a simple number porting from Verizon. Super frustrating. Don't waste your time with Vonage please.

Superior Features and Services Vonage services and features allow you to fully manage your home telephone. The ability to prevent non-identified callers is a real plus. Although not prevented from robo callers, the fact your telephone number is unpublished helps to eliminate most annoying cold calls. I use the APP extension to block any callers who do get through and I wish to block. While in France, 3 years ago I was able to make calls to Canada at no additional charges. The features are far superior to alternatives.

I had some issues with my Bank account… I had some issues with my Bank account and was having a problem with my automatic payment to Vonage for their services I've had for years a U.S. Telephone number that I use with the Box Vonage sent me before I departed the U.S. I am a U.S. Veteran who often travels abroad and needs contact with my V.A. Drs and Business and of course Family as well. Vonage was accomodating to the Highest degree and told me not to worry they wouldn't disconnect me and gave me a month to straighten it out and I had it done in less. I appreciate Vonage and their People and Customer Service. I'm a customer for life. Thank You Vonage. I'd give you 10 Stars if I could. **********

A Smart Phone Solution! Signing up with Vonage was one of the smartest things I have ever done! After dealing with T---- phone company for many years (frustrating and expensive) I now have a house phone that I can afford and that is very reliable. I can make calls anywhere in North America, all for one low monthly price.