Jonathan Wilmarth
GBDesigned and built and entire rig Designed and built and entire computer via new egg. The main board was defective and i ended up returning it to new egg for a full refund. the replacement board worked fine. It was my fault for using a cheap board.
Small Biz TX
GBNewEgg/PC Online Scam/Rip Off This item was represented as NEW on the website and with Windows 11 Pro. When we opened it and started setup it was found the computers had all been shipped to the United Arab Emirates in May and June of 2023. Linux was the operating system that was originally installed on the machines but that was switched to Windows 11. Only 2 of the 3 had product keys for the Windows 11 Pro setup. The Dell 1-yr warranty was also almost expired. I have left multiple voice mails for PC Online with no response.
mark Brantner
GBI purchased a brand new Gateway laptop… I purchased a brand new Gateway laptop which didn't work. Gateway said that because Newegg wasn't an authorized seller I have NO warranty. Newegg said that it was a third party seller so they wouldn't warranty me. The number they gave me for the seller has no answer. So I am totally screwed. Pass the buck now im just out $500. NEVER GOING TO SHOP NEWEGG AGAIN!!!
TB
GBI have shopped with them for many years… I have shopped with them for many years and have always had a positive experience
Mike Wilson
GBHorrible company with zero customer… Horrible company with zero customer support. Unlike Amazon, these guys don't care about you at all. Amazon chat goes out of their way to help you.