Go anywhere else that seems safer and healthier Im being accused of not shipping these items back. They lost 2 items on my first order. Then challenged me on returning items back to them, after I followed all their "30-day hassle free return" steps. Their services are trash. Their shipping is trash. Good luck, better to find a micro center or better online service fs.

NewEgg had what I wanted NewEgg had what I wanted, had a few different models to choose from with reviews and shipped out the next day.

newegg didn't help, nor did supervisor matthew's attitude. Simple request for a return label to be printed and mailed to me to facilitate return of ~$4000 purchase. "newegg can schedule a pick up with UPS and send you a label, but this is a third party purchase and Newegg won't do that for 3rd party purchases." !!!! It's a simple request. Evidently newegg doesn't have printers now. They did before. No hesitation last time I had to ask for this: my previous purchase because of receiving defective items two times. I PURCHASED THROUGH NEWEGG BECAUSE I THOUGHT THEY WOULD HELP IF THERE WERE ANY PROBLEMS. What they will do for first party purchase, they refuse to do for 3rd party purchases. It's the same service: print & mail. How could doing that in any way negatively impact newegg? So if newegg isn't going to help, and I have to get attitude from a supervisor also; remind me again what is the reason to purchase through newegg? I'll go directly to the seller from now on. Sorry you're not getting any, Matthew. Perhaps if you tried being nice? Bye middleman Brokenegg. Notes: 3 Verification Code emails to log in just to leave this feedback. Leaving feedback on newegg, about newegg, requires creating yet another account and leads you to another website; not newegg. On newegg.com: Currently this is the third attempt to leave this feedback after receiving bugged captcha to verify I am not a robot, then requiring agreement of creating new account, then being bumped of page and having to write the whole thing a second time when clicking to create the new account. Logged on, in my account, 3 times, (still not a robot) and now I'm being passed on to the new account I've been forced to create on resellerratings.com.

Much better these days Newegg has redeemed itself in my book. I had a few bad experiences in the past , but for the past few years it’s been fantastic.

Years of satisfaction I've been a Newegg shopper for over 18 years. Sometimes it's just for one item, many times is been for full system builds. Newegg is easy to navigate. Component searches are listed in a logical and orderly way.The selection can't be beat. Customer service is excellent for the few times I needed help. The prices are almost always the best that can be found. It's a one stop shop.