Mike Testa
USYears of satisfaction I've been a Newegg shopper for over 18 years. Sometimes it's just for one item, many times is been for full system builds. Newegg is easy to navigate. Component searches are listed in a logical and orderly way.The selection can't be beat. Customer service is excellent for the few times I needed help. The prices are almost always the best that can be found. It's a one stop shop.
Mike Plymale
USBest Company Ever Great selection, great customer service, great prices, fast shipping on everything I have ordered. My go to place for all of my computer needs. Jacquline recently handled a recent problem in a friendly and professional way. I highly recommend Newegg to anyone needing any of their products.
Robert Benson
USNew egg continues to give customer service at the zenith or professionalism and care Angel was so understanding and kind and actually listened to my concerns unlike so many retailers I've had the unpleasant luck to have to deal with. I've had such bad luck with QC of a certain MSI motherboard recently while building a new gaming PC and the attention, empathy and haste with which I was dealt with is nothing short of fantastic. I've been a customer since 08, built many PCs with your components and have never had a bad experience, which still seems to continue, even when struck high horribly poor luck. Thank you new egg (again, Angel and Justin specifically, having dealt with them the most). You continue to be the retailer I trust and look to buy from the most. Robert Benson-
Raúl Chirinos
VEI wish I had never bought from them My order was marked as delayed for long. Customer support did not exist, only a limited bot that replies always the same. I cancelled my order as I suspect that they sold me a product out of stock. They already charged my card (which is weird, why to charge before processing) and now I am waiting for the refund not knowing if it would be any refund because is imposible to chat with a real human on their support page.
CheekyRumple
GBNot compliant with UK law Have a GPU that likely needs repair or replacement. Being based in the UK, we have certain rights as it relates to purchases made in the UK (one of them being a 6 month window for repair or replacement if there's a fault with the goods). Despite Newegg's own help articles recognising this, and flagging UK law multiple times, their customer support team was awful to deal with, simply repeating the US policy on 30 returns and eventually going silent and shutting down the chat. If you're based in the UK, do not buy from Newegg. Buy from Amazon instead. Customer support and policies are compliant with UK law. Waaaayyyy better experience and far better peace of mind/security when spending several hundred pounds on a GPU.