If you have the resources to dedicate to it, it could be really good. The system is pretty complex and if you don't have someone dedicated within your company to manage it, then it will fall by the wayside. But using it from a user perspective is pretty intuitive if you are fairly tech savvy. Some of the older folks have a difficult time using the system. It seems to be set up better as a ticketing system for troubleshooting/technology issues. We use it for creative projects and it seems a bit limiting in that regard. The proofing could be better for more interactive prototyping. Overall, the system works for what we need to at a surface level, we just do not have the dedicated resources to use it properly, therefore we do not feel like the expense is worth it for what we are getting out of it.

Good stuff Workfront has a lot of great features and many ways to accomplish your company goals. That's a benefit but also can be a crutch when working with multiple people across many different states. The implementation process takes a while and the learning curve after implementation is quite large, so be sure to expect months before things run smoothly. Once it clicks for people, it's very intuitive and use becomes second nature.

Software is good and it helps make my … Software is good and it helps make my job more efficient once you have the basics down. There are things that can be improved in the UI. It is not intuitive to a user who is familiar with only MS Project. If you are familiar with other task tracking tools, it is more easily picked up (i.e. Rally, Jira). Since I fall into the latter category, it was easy for me, however for much of our teammembers, it is not so easy. That is the reason for the 3 star rating. I am the exception, not the rule. Getting projects in and out of MS project and a much easier UI experience would greatly help.

Falls Short For Agile Fortunately, if you're in tech chances are that you run your projects in some form of Agile. Unfortunately for you, this is where WF falls incredibly short. While it's incredibly flexible and allows you to do many things the more experienced you become with it, I can't help but feel that WF was built for something else. It seems like it was a MS Project competitor that was adapted for Agile work. The most mundane tasks like issue/bug creating and story pointing can turn from simple things into a complex exploratory mission in a UI that's been slapped together without thinking of intuitiveness and UX. If it was up to me I'd honestly use JIRA, but WF is ok.

Love Workfront for waterfall, proofing & Intake - Agile needs work For the most part, Workfront is pretty easy to use. It works well for waterfall projects. Customization is highly flexible (almost TOO customizable)! The reason I gave it 3 stars vs higher marks is due to the limited agile functionality. We are having trouble adapting teams who are used to JIRA to now use Workfront. It's a constant challenge as JIRA users want some of the same function in WF and it's just not there yet. Overall though, Workfront has aided our move from a manual proofing process (sending big PDFs through email) and has helped streamline our intake greatly. Their support & help services are stellar. Lots of training available--be ready to become an SME if you adopt!