Great overall with a few feature limitations Overall, Workfront is great! It is robust enough to meet the changing needs of various teams and workflows. We have queues, project workflows, and approvals all in Workfront which helps us stay in-tune with each other well. The newest interface change is not the best. The wireframe nature of it is a little hard to consume, especially when it comes to comments and update feeds. There are some custom form limitations that I wish were solved, but feature requests are in, so we'll see what happens.

If you have the resources to dedicate to it, it could be really good. The system is pretty complex and if you don't have someone dedicated within your company to manage it, then it will fall by the wayside. But using it from a user perspective is pretty intuitive if you are fairly tech savvy. Some of the older folks have a difficult time using the system. It seems to be set up better as a ticketing system for troubleshooting/technology issues. We use it for creative projects and it seems a bit limiting in that regard. The proofing could be better for more interactive prototyping. Overall, the system works for what we need to at a surface level, we just do not have the dedicated resources to use it properly, therefore we do not feel like the expense is worth it for what we are getting out of it.

Concept is good and there are a lot of … Concept is good and there are a lot of advantages. The reporting is difficult to learn and too many clicks while using on regular basis. It really requires a full time staff member to become an expert.

Our department is in the process of… Our department is in the process of implementing Workfront. Our current experience has been great and the representatives that we are working are excellent to work with. They often come on site and give us the help that we need to get setup and provide training and feedback.

Recommend for Marketing team All of our Marketing teams are using Workfront so that we have a 360 view and collaboration across our departments. Everyone can monitor projects in real-time and track progress - from requests through to delivery. (e.g. POS) We have been using it since 2014, so we now have an archive of projects that we refer to daily!