Terrible customer service- caused me to lose a BIG client! Terrible customer service. They do not get back to you for weeks!! I had an urgent client issue and needed a quick answer. They never answer the phone at customer support. I am leaving this company!

Good security Security is the number one priority for our firm. With PracticePanther's security features that blocks users from certain parts of the software, as well as their military standard of encryption, our firm is much more protected then using an internal server. We needed to be HIPAA compliant and their Box.com integration allows our files to be hosted securely according to the HIPAA standards. All around great, easy, and safe.

I love PracticePanther I love PracticePanther! I've used it for over a year and I can't imagine using any other program. It's extremely easy to use and intuitive. I can access it anywhere and love the app. It automates a wide variety of tasks including calendaring, workflows, document creation and intake forms. Plus it makes tracking time and sending invoices simple - even for those who aren't super tech savvy. I highly recommend PracticePanther!

Awful customer service over a month and no refund The migration from my prior Practice Mgmt tool was useless. I called in to speak to person in an email and when I called in their reception person did not know who I was talking about. I cancelled within first 30 days so as to get a refund. I have made many calls multiple emails and still no refund. I suppose cancelling them seems like the best decision I made with regard to my "relationship" with them. BEWARE

Actually really easy to use. I was quite surprised by how easy it was to use when I first signed up. I followed the steps, completed everything, and was actually using it myself within the first few minutes without having to watch any long tedious training videos or webinars. I'm not very computer literate so this was a huge plus and we've stuck with them ever since.