Actually really easy to use. I was quite surprised by how easy it was to use when I first signed up. I followed the steps, completed everything, and was actually using it myself within the first few minutes without having to watch any long tedious training videos or webinars. I'm not very computer literate so this was a huge plus and we've stuck with them ever since.

Awful customer service over a month and no refund The migration from my prior Practice Mgmt tool was useless. I called in to speak to person in an email and when I called in their reception person did not know who I was talking about. I cancelled within first 30 days so as to get a refund. I have made many calls multiple emails and still no refund. I suppose cancelling them seems like the best decision I made with regard to my "relationship" with them. BEWARE

Easy to use and great customer service I have been using PracticePanther for around 3 years now and have loved everything about it since day 1. I did I did my homework prior to starting my subscription and this is the easiest software to use BY FAR. PracticePanther offered the most bang for my buck and their support was been very responsive for me.

Good security Security is the number one priority for our firm. With PracticePanther's security features that blocks users from certain parts of the software, as well as their military standard of encryption, our firm is much more protected then using an internal server. We needed to be HIPAA compliant and their Box.com integration allows our files to be hosted securely according to the HIPAA standards. All around great, easy, and safe.

This company replied to my prior review… This company replied to my prior review by wrongfully stating that I was a customer. In fact, I was never a customer, they gave me a preliminary access and then I declined. Then, they decided to charge me a year after the fact. Definitely not a trustworthy company and now they are stating lies in their reply to my previous review.