Actually really easy to use. I was quite surprised by how easy it was to use when I first signed up. I followed the steps, completed everything, and was actually using it myself within the first few minutes without having to watch any long tedious training videos or webinars. I'm not very computer literate so this was a huge plus and we've stuck with them ever since.

Terrible customer service- caused me to lose a BIG client! Terrible customer service. They do not get back to you for weeks!! I had an urgent client issue and needed a quick answer. They never answer the phone at customer support. I am leaving this company!

PracticePanther is the right choice! I am a new attorney and opened my firm from day one using PracticePanther. The software is simple and easy to navigate. The program keeps me organized, on-task, and I never miss a deadline. My clients can log into the client portal, exchange emails/documents, and pay my invoice from anywhere. The support staff is quick, friendly, and takes the time to walk you through every step. Not to mention, the price is very affordable and you can lock-in your rate. I highly recommend PracticePanther!

Awful customer service over a month and no refund The migration from my prior Practice Mgmt tool was useless. I called in to speak to person in an email and when I called in their reception person did not know who I was talking about. I cancelled within first 30 days so as to get a refund. I have made many calls multiple emails and still no refund. I suppose cancelling them seems like the best decision I made with regard to my "relationship" with them. BEWARE

Wonderful program The program is easy to use. I love that the app on my phone is as easy to use as the full website on my computer. I love that the program easily syncs with other programs including DropBox and PayPal. The support is wonderful. Invoicing is a breeze. Clients like the client portals. It is really affordable. I highly recommend Practice Panther.