PracticePanther Legal Software

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3.80
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

0.00%

1

30.00%
About PracticePanther Legal Software

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L Fields
US

PracticePanther has all the features you need. PracticePanther has it all. From custom workflows, case & contact management, easy billing, time tracking, and even their own payment processing. Unlike other practice management software that our firm has leveraged in the past, we could manage all of our administrative functions from the software without having to maintain and log in to a bunch of other solutions. Before we were stuck paying from a ton of separate systems, which got expensive and confusing. So moving to PracticePanther has been huge for us. PracticePanther is also extremely easy to use. Our staff was onboarded and productively using the platform within a day or so. Everything can be done with just a few clicks. Very convenient.

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Marc Epstein
US

Awful customer service over a month and no refund The migration from my prior Practice Mgmt tool was useless. I called in to speak to person in an email and when I called in their reception person did not know who I was talking about. I cancelled within first 30 days so as to get a refund. I have made many calls multiple emails and still no refund. I suppose cancelling them seems like the best decision I made with regard to my "relationship" with them. BEWARE

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Jill Miller
US

Horrible customer service Horrible customer service - no one ever calls you and - glitches all the time. Sync issues, calendar doesn't save. Only owner setup constraints - admin setup not scalable. DO NOT BUY THIS SOFTWARE! Our law firm regrets purchasing Practice Panther almost everyday!

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L2Legal
US

Terrible customer service- caused me to lose a BIG client! Terrible customer service. They do not get back to you for weeks!! I had an urgent client issue and needed a quick answer. They never answer the phone at customer support. I am leaving this company!

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Benjamin Wright
US

This company replied to my prior review… This company replied to my prior review by wrongfully stating that I was a customer. In fact, I was never a customer, they gave me a preliminary access and then I declined. Then, they decided to charge me a year after the fact. Definitely not a trustworthy company and now they are stating lies in their reply to my previous review.

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