Chevon Patrick
GBCustomer service sucks Customer service sucks. I have been trying to get my gateway account set up properly for weeks with Chargebee but they will only communicate with me through email. They refuse to let me speak with a live agent and customer service number sends me straight to voicemail. I’m at my wits end!
Justin
IDBad Reporting, Buggy SaaS Metrics, Poor Experience. Bad reporting, complete lack of accounting procedures, this is a mess. The SaaS metrics ain't working properly too. Do not onboard with this platform, you will get stuck with a buggy and messy billing system. They try to upsell every reporting even the accounting ones, we are on the $599/month plan and we still don't have access to fundamental accounting reporting. RUNAWAY. Thank me later.
Dariusz Slawski
GBTerrible customer service.. Terrible customer service... I felt "questioned" and that I was being analyzed as to whether I deserved service from this company at all. Terrible English.... can't understand anything
Product Owner
VNAbsolutely good Scalable, clear, updating quite regularly. Support is not bad if you are an IT professional. Many options and never had a bug on their side in 2 years.
Jeff Wood
GBGreat Service I've been using this service for several months now and everything is super easy to understand and I haven't had any issues. It's been so helpful in getting my subscription newsletter off the ground.