Blackview phone arrived dead in the box!! The phone arrived dead in the box!! Would not accept being charged. Blackview firstly said they would send the replacement part and I would have to pay for the repair??? They then asked me to return the phone and they would pay the postage. This was $120!!!! They denied receiving it and after 2 months of everyday haggling refunded me the cost of the phone but no refund to return it. DISCUSTING SERVICE Thieves and lairs. SHAME ON YOU, Joanna and David Xu from Blackview.

Customer support I am giving Blackview USA 4 stars because of the helpful information I received from customer support. At first I was disappointed because no one responded in the customer service chat box. I also sent an email and then got a response within a couple hours. I've had a terrible experience trying to get support from Blackview Global. My advice is to stick with Blackview USA when it comes to customer service.

PEOPLE DO NOT BUY THIS PHONE IS ONLY… PEOPLE DO NOT BUY THIS PHONE IS ONLY WASTE MONEY NOTHING WORK ON THIS PHONE....BE CARREFULL LOST MONEY WITH THIS S...TS

Great product and awesome customer service I have owned a blackview phone for a while and have to say it is by far the best functioning and most rugged phone I have ever owned.The customer service was top notch, answered all my questions fully and made me feel comfortable buying a different model than I previously owned.

Blackview tab11 used about 6months now… Blackview tab11 used about 6months now battery is dead