Support I had a few questions before ordering my new phone and support (via chat) was very helpful. All questions were answered. Placed my order yesterday and am looking forward to my new phone!

Customer support I am giving Blackview USA 4 stars because of the helpful information I received from customer support. At first I was disappointed because no one responded in the customer service chat box. I also sent an email and then got a response within a couple hours. I've had a terrible experience trying to get support from Blackview Global. My advice is to stick with Blackview USA when it comes to customer service.

I bought a Blackview Smart Watch I bought a Blackview Smart Watch. Battery is strong, it's waterproof and it has many features found on much more expensive watches. Good customer service too.

blackview is a total hoax. a fraud My blackview mobile phone stopped working for just over a month and blackview has been defiant of the warranty, since I received it it was flawed. blackview is a total hoax. a fraud

Never again. Last November I bought in the Blackview online store the rugged phone BV9900 Pro. It has been a really bad decision. Since the very beginning the phone makes a strange sound when you press the screen and previous to receive a notification. From customer service they gave me several solutions and no one worked. Even they offered me to go to a local to amend that noise but I paid for a new phone not for repairing one. I didn't feel safe if a mobile phone did that noise, so I asked to return this faulty item and exchange for a new one. But I have to pay the shipping fee! Sorry???? I would understand that way to procedure if I would have broken the phone. But I DIDN't. It came to me with that fault, I have realised about it from the first day and I told them since the very beginning. I don't want to repair this phone because I paid for a new phone. So this default phone is theirs. I want the product I bought and I don't see fair to have to pay any shipping fee for it because that wasn't what I have bought. All of this is not my fault. It is their fault and they don't care. I am very disappointed with this brand and after two months I am still waiting for a solution. I wish I could return the phone (without paying anything), have the refund and never again to buy anything from this store.