Ting is great! Ting has been my only service provider since I first got a phone back in like 2015. They have amazing customer service, provide great value for your bill, and I love how many options they have for cellular plans! They have something for everyone, and they're always willing to work with you, no matter what your problem is. I cannot say enough nice things about Ting and their customer service employees.

Ting is dead Ting is dead. As stated by many other customers recently this company has suffered greatly due to recent changes. the customer experience used to be amazing, customer support were knowledgeable and took time and effort to fully address queries. All seems to be off-shored now and the team just parrot scripted comments and do not solve problems - awful.

Worst experiences ever One of the worst experience i have ever had with a cellphone company been with them for a year or so was stuck on there old plan which gives you barely any wiggle room to work with data wise never sent any promotional emails or anything about there new $15 a month deal was stuck paying upwards of $45 a month for MBs of 4G no associate or sales person said anything about me being stuck on this outdated plan that they axed months ago been overpaying like crazy very angry

Ting is ok. We've used Ting for several years after ditching Sprint. The only thing Ting seems to do wrong consistently is SIM cards. I've ordered several SIMs for my phones when I've switched from Androids to Apples and back. Without fail, Ting always sends the wrong SIM and I have to contact customer service to send the right one. Other than that they really haven't been a pain to deal with. There are cheaper options out there and I will consider them if Ting's service decreases.

I recently updated to the Flex plan on a Samsung Galaxy Note 9. I recently updated to a different phone, a Samsung Galaxy Note 9 and upgraded to the Flex Plan. Ting provided me extraordinary customer service and walked me through the process in converting from two phones with two lines to one phone with a new service plan. Ting is, without a doubt, one of the best mobile phone services while providing the best value in their phone plans.