Ting is dead Ting is dead. As stated by many other customers recently this company has suffered greatly due to recent changes. the customer experience used to be amazing, customer support were knowledgeable and took time and effort to fully address queries. All seems to be off-shored now and the team just parrot scripted comments and do not solve problems - awful.

They claim I used 12 GB of data in one… They claim I used 12 GB of data in one day, all in the background. I have my account set to suspend data after 5 GB. I do not believe that I actually did use all this data in one day, but even if somehow I did, it should have been cut off after 5 GB. When I complained to them, they simply told me that the feature to cut off data doesn't work (even though when I look at my account it still has that setting). Now they want me to pay $155 for one month of phone service. Update: Ting charged me $155 but I got my money back by doing a chargeback through my bank. Ting then shut my phone off. They offered me a $100 credit if I would reverse the chargeback, but I am not interested in a credit with Ting since I will never do business with them again.

Excellent customer service Excellent customer service. I’ve had ting for 5 years and I think I’ve only been down once and then recently we experienced connection problems but it was resolved that same morning I called. Amazing people and so nice to work with

Customer service used to be good Ting originally was a Canadian based, smaller mobile company. They valued customers and customer service above all. 5 stars at that point, 100% recommended then. They got bought by Dish and are now just as terrible as all the other big brands. Price is still great but customer service is nothing.

Ting is a fraudulent company Ting is a fraudulent company I try to pay my bill in wouldn’t go through so I told them to cancel my service here come September they took 106.73 out my account without my permission when I call them they told me they can’t refund me my money back so I have to call my bank to file fraud charges smh….