Excellent customer service Excellent customer service. I’ve had ting for 5 years and I think I’ve only been down once and then recently we experienced connection problems but it was resolved that same morning I called. Amazing people and so nice to work with

Ting is a fraudulent company Ting is a fraudulent company I try to pay my bill in wouldn’t go through so I told them to cancel my service here come September they took 106.73 out my account without my permission when I call them they told me they can’t refund me my money back so I have to call my bank to file fraud charges smh….

Charging for cancelled lines Confirming Paul U.'s experience that Ting continues to charge after you have ported out a line. This despite their stated policy that after porting, "Your account will close within 48 hours....." and "Your last bill will be available within about a week of your cancellation and your credit or debit card will be billed for your usage and any outstanding charges." So as with their claims about Verizon service, they simply don't honor their own promises.

Worst experiences ever One of the worst experience i have ever had with a cellphone company been with them for a year or so was stuck on there old plan which gives you barely any wiggle room to work with data wise never sent any promotional emails or anything about there new $15 a month deal was stuck paying upwards of $45 a month for MBs of 4G no associate or sales person said anything about me being stuck on this outdated plan that they axed months ago been overpaying like crazy very angry

They claim I used 12 GB of data in one… They claim I used 12 GB of data in one day, all in the background. I have my account set to suspend data after 5 GB. I do not believe that I actually did use all this data in one day, but even if somehow I did, it should have been cut off after 5 GB. When I complained to them, they simply told me that the feature to cut off data doesn't work (even though when I look at my account it still has that setting). Now they want me to pay $155 for one month of phone service. Update: Ting charged me $155 but I got my money back by doing a chargeback through my bank. Ting then shut my phone off. They offered me a $100 credit if I would reverse the chargeback, but I am not interested in a credit with Ting since I will never do business with them again.