I recently updated to the Flex plan on a Samsung Galaxy Note 9. I recently updated to a different phone, a Samsung Galaxy Note 9 and upgraded to the Flex Plan. Ting provided me extraordinary customer service and walked me through the process in converting from two phones with two lines to one phone with a new service plan. Ting is, without a doubt, one of the best mobile phone services while providing the best value in their phone plans.

Ting is ok. We've used Ting for several years after ditching Sprint. The only thing Ting seems to do wrong consistently is SIM cards. I've ordered several SIMs for my phones when I've switched from Androids to Apples and back. Without fail, Ting always sends the wrong SIM and I have to contact customer service to send the right one. Other than that they really haven't been a pain to deal with. There are cheaper options out there and I will consider them if Ting's service decreases.

Customer service used to be good Ting originally was a Canadian based, smaller mobile company. They valued customers and customer service above all. 5 stars at that point, 100% recommended then. They got bought by Dish and are now just as terrible as all the other big brands. Price is still great but customer service is nothing.

GREAT Company and GREAT customer service Ting has been amazing to deal with and be a customer of if I need assistance. We are diligent at our usage but Ting meets our needs with our 4 phones and our monthly is VERY reasonably priced. I love that Ting can save me money in these challenging times and would recommend them to everyone as long as T-Mobile/Sprint service is good in your area.

Account closed without any authorization Without any authorization, Ting mobile cancelled my account saying that I had closed my account. I have three lines and did not close this account. I did call to inquire about international usage and that was all. It is now 19:15 and I have to wait until their service dept. opens at 8 am ET. Very disappointing and frustrating.