Ting is great! Ting has been my only service provider since I first got a phone back in like 2015. They have amazing customer service, provide great value for your bill, and I love how many options they have for cellular plans! They have something for everyone, and they're always willing to work with you, no matter what your problem is. I cannot say enough nice things about Ting and their customer service employees.

Customer service used to be good Ting originally was a Canadian based, smaller mobile company. They valued customers and customer service above all. 5 stars at that point, 100% recommended then. They got bought by Dish and are now just as terrible as all the other big brands. Price is still great but customer service is nothing.

Hours wasted and still not fixed.. Hours wasted and still not fixed... Emails are not responded to, support specialists contradict each other, promotional credits aren't applied, and on and on. Some quotes from today: "I do apologize for the experience that you have bee get in previous interaction on Ting [sic]." "sorry for the misunderstanding that has been given to you by our previous agent" [does that mean they've been fired?] "I do understand but as of the moment we don't have available supervisor"

Time to look for a new provider. I’ve had Ting for several years. Their prices are some of the best and when you call support, you actually get someone without having to go through the 10 levels of voicemail hell. Bad side. Pretty much every time we go into Canada, service stops for voice and internet. Today, they managed to restore voice but internet still isn’t working. Their solution, buy a SIM card. In addition, if I’m not using WiFi at home, cell phone service is iffy. It sometimes works and sometimes doesn’t.

Excellent customer service Excellent customer service. I’ve had ting for 5 years and I think I’ve only been down once and then recently we experienced connection problems but it was resolved that same morning I called. Amazing people and so nice to work with