John John
USWorst experiences ever One of the worst experience i have ever had with a cellphone company been with them for a year or so was stuck on there old plan which gives you barely any wiggle room to work with data wise never sent any promotional emails or anything about there new $15 a month deal was stuck paying upwards of $45 a month for MBs of 4G no associate or sales person said anything about me being stuck on this outdated plan that they axed months ago been overpaying like crazy very angry
R M
USAccount closed without any authorization Without any authorization, Ting mobile cancelled my account saying that I had closed my account. I have three lines and did not close this account. I did call to inquire about international usage and that was all. It is now 19:15 and I have to wait until their service dept. opens at 8 am ET. Very disappointing and frustrating.
Patrick
USThey claim I used 12 GB of data in one… They claim I used 12 GB of data in one day, all in the background. I have my account set to suspend data after 5 GB. I do not believe that I actually did use all this data in one day, but even if somehow I did, it should have been cut off after 5 GB. When I complained to them, they simply told me that the feature to cut off data doesn't work (even though when I look at my account it still has that setting). Now they want me to pay $155 for one month of phone service. Update: Ting charged me $155 but I got my money back by doing a chargeback through my bank. Ting then shut my phone off. They offered me a $100 credit if I would reverse the chargeback, but I am not interested in a credit with Ting since I will never do business with them again.
Julie Stone
USTing sucks Two ting employees were in front of my house, I don’t know what they were doing. Their truck was blocking our driveway. Then they took off their rubber gloves and threw them in our yard. They are rude and unprofessional. I wouldn’t get ting if you paid me a million dollars.
Iain Birnie
USTing is dead Ting is dead. As stated by many other customers recently this company has suffered greatly due to recent changes. the customer experience used to be amazing, customer support were knowledgeable and took time and effort to fully address queries. All seems to be off-shored now and the team just parrot scripted comments and do not solve problems - awful.