Ting is great! Ting has been my only service provider since I first got a phone back in like 2015. They have amazing customer service, provide great value for your bill, and I love how many options they have for cellular plans! They have something for everyone, and they're always willing to work with you, no matter what your problem is. I cannot say enough nice things about Ting and their customer service employees.

Ting sucks Two ting employees were in front of my house, I don’t know what they were doing. Their truck was blocking our driveway. Then they took off their rubber gloves and threw them in our yard. They are rude and unprofessional. I wouldn’t get ting if you paid me a million dollars.

I recently updated to the Flex plan on a Samsung Galaxy Note 9. I recently updated to a different phone, a Samsung Galaxy Note 9 and upgraded to the Flex Plan. Ting provided me extraordinary customer service and walked me through the process in converting from two phones with two lines to one phone with a new service plan. Ting is, without a doubt, one of the best mobile phone services while providing the best value in their phone plans.

Ting is dead Ting is dead. As stated by many other customers recently this company has suffered greatly due to recent changes. the customer experience used to be amazing, customer support were knowledgeable and took time and effort to fully address queries. All seems to be off-shored now and the team just parrot scripted comments and do not solve problems - awful.

They claim I used 12 GB of data in one… They claim I used 12 GB of data in one day, all in the background. I have my account set to suspend data after 5 GB. I do not believe that I actually did use all this data in one day, but even if somehow I did, it should have been cut off after 5 GB. When I complained to them, they simply told me that the feature to cut off data doesn't work (even though when I look at my account it still has that setting). Now they want me to pay $155 for one month of phone service. Update: Ting charged me $155 but I got my money back by doing a chargeback through my bank. Ting then shut my phone off. They offered me a $100 credit if I would reverse the chargeback, but I am not interested in a credit with Ting since I will never do business with them again.