I used FreeTaxUSA for the first time… I used FreeTaxUSA for the first time this year. When compared to its competitors, I found it very easy to navigate and very affordable. My tax return has been accepted and I hope the process remains as smooth as it has been. I definitely recommend it.

Worrying about security issues! I have no problems with FreeTaxUSA EXCEPT I can't find a way to talk to someone about a message I keep getting. "Already Signed In We noticed you were already logged in to this account elsewhere, so we safely signed you out. Please sign back in to your account now." I am not already logged in elsewhere!! Who else is logged into my account when I am logged in? I'm really concerned about security issues and can't find a way to talk to someone unless I pay for Pro Support. HELP!

Only Federal is Free No where was it stated that at "free" tax USA you could only file federal for free and if you need to file your state you either have to pay them or choose a different service. Now that I've already filed my federal taxes with them I have to either file my taxes AGAIN with a different company OR pay them to allow me to file my state taxes through them. Predatory business practices. Should be illegal.

NOT FREE Saw on the state website they were free so I went to their website. NOT FREE. You have to have come from the state website or it’s $14.99 even though it says FREE on the state website

worst software worst software. Worst customer support, they don't how to frame good succinct replies. Every year there is some or the other issues with software. It does not have required alerts and due to which I had to amend my returns once again. It is a good business for them as it keeps earning them filing fees. go to hell .. I don't care if you don't publish and I AM NOT GOING TO GIVE YOU MY PERSONAL INFORMATION