I jumped the turbotax ship... Longtime turbotax user here. Until yesterday. I jumped the turbotax ship at the eleventh hour (everything was input, I was all set to file despite being somewhat aghast at the steadily increasing service fee). My buddy sent me a text saying he finished filing. I asked what service he used. He said freetaxusa for 14.99. I immediately hopped on board and found it to be a friendly, seamless interface, all my numbers lined up with turbotax. Very glad I found freetaxusa. By the time I bailed on turbotax, the fee had reached nearly $180.

Not free They still charge you to file State Tax so it’s not free. Choose a new business name.

Worrying about security issues! I have no problems with FreeTaxUSA EXCEPT I can't find a way to talk to someone about a message I keep getting. "Already Signed In We noticed you were already logged in to this account elsewhere, so we safely signed you out. Please sign back in to your account now." I am not already logged in elsewhere!! Who else is logged into my account when I am logged in? I'm really concerned about security issues and can't find a way to talk to someone unless I pay for Pro Support. HELP!

Used this preparer for the 1st time Used this preparer for the 1st time, and now I still have not received my refund and cant get answers from anyone as to what the delay is. If I had used Turbotax like I normally do then I would not be in this situation. State asked for proof of different things in which I sent, and Federal just tells me its delayed with no reasoning sent in the mail. I filed on Jan 29th and it's now the middle of April, I should have had my return awhile ago and this tax service doesnt help with it whatsoever.

NOT FREE Saw on the state website they were free so I went to their website. NOT FREE. You have to have come from the state website or it’s $14.99 even though it says FREE on the state website