I jumped the turbotax ship... Longtime turbotax user here. Until yesterday. I jumped the turbotax ship at the eleventh hour (everything was input, I was all set to file despite being somewhat aghast at the steadily increasing service fee). My buddy sent me a text saying he finished filing. I asked what service he used. He said freetaxusa for 14.99. I immediately hopped on board and found it to be a friendly, seamless interface, all my numbers lined up with turbotax. Very glad I found freetaxusa. By the time I bailed on turbotax, the fee had reached nearly $180.

Repeat customer, totally recommend. Just used FreeTaxUSA to file my individual fed & state income tax returns for the 7th year in a row. As always, very straight forward experience with no BS. Simple, fast-loading interface with succinct explanations for terminology and boxes that I need help understanding. They are good for both W-2 wages and/or business income. The state portion costs $14.99. Totally worth it. I've never tried the add-on pro services, although I can only imagine that it's good, if you need it.

NOT FREE Saw on the state website they were free so I went to their website. NOT FREE. You have to have come from the state website or it’s $14.99 even though it says FREE on the state website

Worrying about security issues! I have no problems with FreeTaxUSA EXCEPT I can't find a way to talk to someone about a message I keep getting. "Already Signed In We noticed you were already logged in to this account elsewhere, so we safely signed you out. Please sign back in to your account now." I am not already logged in elsewhere!! Who else is logged into my account when I am logged in? I'm really concerned about security issues and can't find a way to talk to someone unless I pay for Pro Support. HELP!

worst software worst software. Worst customer support, they don't how to frame good succinct replies. Every year there is some or the other issues with software. It does not have required alerts and due to which I had to amend my returns once again. It is a good business for them as it keeps earning them filing fees. go to hell .. I don't care if you don't publish and I AM NOT GOING TO GIVE YOU MY PERSONAL INFORMATION