False advertising, liars Completely false advertising like Turbo Tax. Nothing is free and they should be sued. I had to pay to file my state taxes. Filing a dispute with my bank. In response to their response. I already contacted you and you didn’t provide any resolution. As stated, I am filing a dispute with my bank.

Repeat customer, totally recommend. Just used FreeTaxUSA to file my individual fed & state income tax returns for the 7th year in a row. As always, very straight forward experience with no BS. Simple, fast-loading interface with succinct explanations for terminology and boxes that I need help understanding. They are good for both W-2 wages and/or business income. The state portion costs $14.99. Totally worth it. I've never tried the add-on pro services, although I can only imagine that it's good, if you need it.

WARNING! Hard to FIle Free State Return WARNING!! If you want to file the FREE STATE TAX you have to start out on the State website and use their link to the FreeTaxUSA website. Otherwise you have to pay for the state return. SO stupid. Once we did that is made us go through the whole process AGAIN with the fed return and then because we had already efiled that the only way to get the free State return was submit it FOR MAIL IN!! I was so angry. My grandaughter only has a part time job - it should not be this hard to file her taxes.

Worrying about security issues! I have no problems with FreeTaxUSA EXCEPT I can't find a way to talk to someone about a message I keep getting. "Already Signed In We noticed you were already logged in to this account elsewhere, so we safely signed you out. Please sign back in to your account now." I am not already logged in elsewhere!! Who else is logged into my account when I am logged in? I'm really concerned about security issues and can't find a way to talk to someone unless I pay for Pro Support. HELP!

Excellent serviceI had an excellent service today for… I had an excellent service today for both my federal and state taxes. I am elderly and they guided me in a very easy manner. When I failed to answer a question, they reminded me quickly. The website is very well structured. There are so many large companies that have terrible sites. This small outfit puts them to shame.