Used this website for two years and it worked perfectly! I used freetaxusa.com to electronically file my federal and state of Illinois income taxes for 2022 and 2023. It worked extremely well and both returns were filed at no cost to me. The online program allowed me to edit information I had forgotten to enter, which saved me from having to start over. This free version takes you directly to your state tax screen once your federal forms are completed. They sent me a text, within 15 minutes of filing my federal return, to let me know the IRS accepted my 1040 return. It was pretty easy since I had my 1099 forms in front of me for the federal return, and my property tax form available to provide the amount I paid and the property number for the state return. I only had to answer a few more questions to "sign" the forms. It took me about two hours to complete everything, given that I am old, cautious, and slow completing online forms. They even gave me the option of editing the forms after they had accepted them. I haven't tried any other free filing programs and I won't, since this program worked perfectly. I highly recommend using this website to file your federal tax return at no cost. Once that's filed, they will tell you whether they will also file your state form for free, as they did for me.

CUSTOMER SERVICE VERY RUDE #1 when they said they would pull ALL my STATE info over from Federal they did NOT when it was submitted. Talked with customer service via email they were EXTREMELY rude and not helpful at all! I will NEVER USE THEM AGAIN

Repeat customer, totally recommend. Just used FreeTaxUSA to file my individual fed & state income tax returns for the 7th year in a row. As always, very straight forward experience with no BS. Simple, fast-loading interface with succinct explanations for terminology and boxes that I need help understanding. They are good for both W-2 wages and/or business income. The state portion costs $14.99. Totally worth it. I've never tried the add-on pro services, although I can only imagine that it's good, if you need it.

What a great online experience What a great online experience. Especially after leaving crappy Turbo Tax mad and frustrated. Those guys should take their cues from this company. It's simple, to the point and you can get through it quickly. Thanks again guys for making my tax filing free and easy.

Excellent serviceI had an excellent service today for… I had an excellent service today for both my federal and state taxes. I am elderly and they guided me in a very easy manner. When I failed to answer a question, they reminded me quickly. The website is very well structured. There are so many large companies that have terrible sites. This small outfit puts them to shame.