SCAM! SCAM! SCAM! Placed an order for a NAS & 2x HDDs (£450+) on the 26th of July & am still yet to receive my goods. Tried emailing with no response & calling but the number given from the site is a 'managed office solution' so all they will do is take a message. Unfortunately I've had no such contact from worldpay as below. Furious & will never take the chance with AQA Labs again.

AVOID - Wrong Item Sent - still awaiting refund for postage, no communication We ordered a Liquid CPU Cooler, we asked for the 110 and we received the 100 (to give you an idea, I think these are about £20 cheaper). Nathan apologised and told me to send back and he would refund the postage. I did everything correctly (and they are VERY BAD with communication, emails or phone, rarely respond, I usually have to threaten then with Trading Standards for get any response from AQA Labs). Eventually got a refund after several emails, messages and the threat of TS - but no refund for the £11 return postage (why should I have to accept/pay for this when this is their error for sending/not having the wrong product?). Some story about the supplier not sending us the right product - but yet they couldn't just send me the correct one - seems a bit fishy to me. So basically - AVOID.

Not great but not entierly their fault Ordered some bits and heard nothing for ages, but it was due to an I.T issue and a French channel tunnel strike causing a delay in communication and product delivery. Did refund postage because of this though so would be happy to give them another chance.

Took a chance, it paid off. This company had the Synology NAS that I wanted for £15 less than anyone else, but the reviews for them weren't all good, with some calling them a scam, etc. I took a chance on them anyway as it was a good saving. Ordered on a Sunday evening, delivery was free in 5-7 days. Money came out immediately and I heard nothing about it being despatched until the following Monday, which concerned me a little. But then it arrived early the next day. Don't know why it took a week to be despatched as they were showing in stock but very happy with the saving and would use again.

Ignorant. Unreliable. Verging on criminal I ordered a motherboard and a SSD on 18/08/2015. after a week with no goods I phoned. They where waiting for stock of the mother board and said they would send the SSD immediately. This was honoured and I decided to wait another week for the motherboard. It did not show up so I phoned to cancel and get a refund. I was put on hold and cut off. Now I cannot contact them I have tried to phone 20 odd times and emailed many times too. They don't answer the phone and ignore my emails. No goods have arrived and no refund has been issued . It is now 26/09/15 and no sign of a resolution. I am going to have to take this to trading standards as it is not right to hold on to customers money. In my eyes it is stealing.....