Excellent Brilliant company, found an i7 processor that was cheaper than anywhere else, even with the express delivery. Plus their Express delivery is cheaper than express with most websites I shop on, such a bonus. I don't know about the email problems, I received prompt replies when asking for a tracking number. I will definitely shop on this website again, need a new hard drive soon.

Ignorant. Unreliable. Verging on criminal I ordered a motherboard and a SSD on 18/08/2015. after a week with no goods I phoned. They where waiting for stock of the mother board and said they would send the SSD immediately. This was honoured and I decided to wait another week for the motherboard. It did not show up so I phoned to cancel and get a refund. I was put on hold and cut off. Now I cannot contact them I have tried to phone 20 odd times and emailed many times too. They don't answer the phone and ignore my emails. No goods have arrived and no refund has been issued . It is now 26/09/15 and no sign of a resolution. I am going to have to take this to trading standards as it is not right to hold on to customers money. In my eyes it is stealing.....

AVOID AVOID AVOID Placed my order on 06/08/2013 and waited 24 days to be told my package was cancelled. Three times I phoned for an update with them telling me it was on its way, the final and last time I phoned they told me the order had been cancelled and a refund had been given to me. I had to phone to find all this information out they wont even tell you if your order is cancelled after waiting 24 days with no information given. AVOID.

Very Good Service and Delivery I had an initial problem. Tried to place an order but came out of it early my end before paying. Noticed the order still on my Account. Sent Email to AL. They replied very quickly and sorted out the order (deleting it) within minutes. I placed order again the following day and the product came within a couple of days of that. Came well packed and I am happy with the product. Recommended

Great prices and delivered in timescales provided Used trustpilot to see if I should use AQALabs as their price was £30 below everyone elses for a set of ram (£80 RRP they sell for £50!) and hadn't heard of them before either. Paid on the Monday night and order delivered by royal mail recorded delivery on the Thursday (2 - 4 day delivery time) - perfect. Customer service: Following up on an order is easy, tho it stated 'ready for dispatch' which was the final state, I emailed and received a very fast response from Nathan in their customer service team to confirm the item had been dispatched and give a tracking number.