WASTE OF MY LIFE Like many others I was attracted by the low prices and at the time when I checked on here the few reviews were good. Ordered on the 02/08/13 chased on 15/08 for an update to be told the the supplier had sent the wrong stock and delivery would be 20/08. Asked today (19/08) for confirmation only to receive a worldpay refund email. Now I see a long list of others with similar complaints. I am pleased I dusted of the credit card for this purchase as at least I knew I would always be able to get my money back. What a massive bunch of scammers

SCAM! SCAM! SCAM! Placed an order for a NAS & 2x HDDs (£450+) on the 26th of July & am still yet to receive my goods. Tried emailing with no response & calling but the number given from the site is a 'managed office solution' so all they will do is take a message. Unfortunately I've had no such contact from worldpay as below. Furious & will never take the chance with AQA Labs again.

Absolute Joke! Ordered a new motherboard on the 26th July. Contacted them via email on the 7th August as hadn't received item - NO RESPONSE. Contacted again on 9th August - NO RESPONSE. Just checked emails and an email from Worldpay refunding my money! Obviously held onto my money for 2 weeks with NO intention of supplying me with the item (WHICH IS IN STOCK!). If anyone wants my advice - STAY CLEAR OF THIS COMPANY!!!!

Cheapest prices, for a reason Aqa labs had the cheapest prices for my computer parts on the internet by far, and the 5.99 delivery covered all 3 items I wanted. It said 7 to 10 working days, which in my case meant 9 days to 2 weeks, as working days do not include weekdays. It actually arrived 3 weeks and 1 day later, with no response from their customer service, even after I told them it had finally arrived. The parts I ordered, a motherboard, CPU and graphics card, arrived in bubble wrap in a very thin parcelforce paper bag. The item boxes were badly damaged, particularly the CPU's box, probably due to the poor packaging it arrived in, but the actual parts themselves were undamaged. I also noticed that the receipt said "FREE Delivery", in capital letters, but cost 5.99. Unless you don't have a deadline and don't mind wrecked packaging, or are on a very tight budget, I would avoid.

Great prices and delivered in timescales provided Used trustpilot to see if I should use AQALabs as their price was £30 below everyone elses for a set of ram (£80 RRP they sell for £50!) and hadn't heard of them before either. Paid on the Monday night and order delivered by royal mail recorded delivery on the Thursday (2 - 4 day delivery time) - perfect. Customer service: Following up on an order is easy, tho it stated 'ready for dispatch' which was the final state, I emailed and received a very fast response from Nathan in their customer service team to confirm the item had been dispatched and give a tracking number.