Fast, efficient and excellent quality service This is the first time I have bought a computer component from Aqalabs. I ordered an eVGA GTX 980 Superclocked, for a better price than I could find elsewhere. The website made it easy to find what I was looking for, and I was pleasantly surprised to find the price was very competitive. Ordering was straightforward. Delivery was fast and efficient with detailed and numerous e-mails to let me know how the order was progressing. The component itself was very well wrapped to protect it from the inevitable bumps and bruises in transit, and this added to the satisfaction and knowledge that I was buying a quality product from a reputable supplier. I shall certainly recommend Aqalabs to others and use it again myself in the future.

Absolute Joke! Ordered a new motherboard on the 26th July. Contacted them via email on the 7th August as hadn't received item - NO RESPONSE. Contacted again on 9th August - NO RESPONSE. Just checked emails and an email from Worldpay refunding my money! Obviously held onto my money for 2 weeks with NO intention of supplying me with the item (WHICH IS IN STOCK!). If anyone wants my advice - STAY CLEAR OF THIS COMPANY!!!!

Would Recommend To All, Great Company I have been using AQA Labs for the past few months. I am very price driven so will always shop around for the best price. Sometimes this means I will use other companies. However, AQA Labs often comes up with the best prices and the quality of the website, its simplicity and easy use makes shopping very straight forward. Another bonus is that, even when opting for the free 5 day delivery, very often the goods arrive within a day or two anyway (How can you complain with free delivery?) Keep up the good work AQA Labs, I will be using you again in the near future.

AVOID - Wrong Item Sent - still awaiting refund for postage, no communication We ordered a Liquid CPU Cooler, we asked for the 110 and we received the 100 (to give you an idea, I think these are about £20 cheaper). Nathan apologised and told me to send back and he would refund the postage. I did everything correctly (and they are VERY BAD with communication, emails or phone, rarely respond, I usually have to threaten then with Trading Standards for get any response from AQA Labs). Eventually got a refund after several emails, messages and the threat of TS - but no refund for the £11 return postage (why should I have to accept/pay for this when this is their error for sending/not having the wrong product?). Some story about the supplier not sending us the right product - but yet they couldn't just send me the correct one - seems a bit fishy to me. So basically - AVOID.

Wrong item delivered I have a AMD A10-7850K APU instead of what I have ordered - a Synology Disk Station (DS115j) and apparently it is with the recipient of the AMD Tim Riddle.