WASTE OF MY LIFE Like many others I was attracted by the low prices and at the time when I checked on here the few reviews were good. Ordered on the 02/08/13 chased on 15/08 for an update to be told the the supplier had sent the wrong stock and delivery would be 20/08. Asked today (19/08) for confirmation only to receive a worldpay refund email. Now I see a long list of others with similar complaints. I am pleased I dusted of the credit card for this purchase as at least I knew I would always be able to get my money back. What a massive bunch of scammers

Took a chance, it paid off. This company had the Synology NAS that I wanted for £15 less than anyone else, but the reviews for them weren't all good, with some calling them a scam, etc. I took a chance on them anyway as it was a good saving. Ordered on a Sunday evening, delivery was free in 5-7 days. Money came out immediately and I heard nothing about it being despatched until the following Monday, which concerned me a little. But then it arrived early the next day. Don't know why it took a week to be despatched as they were showing in stock but very happy with the saving and would use again.

AVOID AVOID AVOID Placed my order on 06/08/2013 and waited 24 days to be told my package was cancelled. Three times I phoned for an update with them telling me it was on its way, the final and last time I phoned they told me the order had been cancelled and a refund had been given to me. I had to phone to find all this information out they wont even tell you if your order is cancelled after waiting 24 days with no information given. AVOID.

AVOID - Wrong Item Sent - still awaiting refund for postage, no communication We ordered a Liquid CPU Cooler, we asked for the 110 and we received the 100 (to give you an idea, I think these are about £20 cheaper). Nathan apologised and told me to send back and he would refund the postage. I did everything correctly (and they are VERY BAD with communication, emails or phone, rarely respond, I usually have to threaten then with Trading Standards for get any response from AQA Labs). Eventually got a refund after several emails, messages and the threat of TS - but no refund for the £11 return postage (why should I have to accept/pay for this when this is their error for sending/not having the wrong product?). Some story about the supplier not sending us the right product - but yet they couldn't just send me the correct one - seems a bit fishy to me. So basically - AVOID.

SCAM! SCAM! SCAM! Placed an order for a NAS & 2x HDDs (£450+) on the 26th of July & am still yet to receive my goods. Tried emailing with no response & calling but the number given from the site is a 'managed office solution' so all they will do is take a message. Unfortunately I've had no such contact from worldpay as below. Furious & will never take the chance with AQA Labs again.