AVOID AVOID AVOID Placed my order on 06/08/2013 and waited 24 days to be told my package was cancelled. Three times I phoned for an update with them telling me it was on its way, the final and last time I phoned they told me the order had been cancelled and a refund had been given to me. I had to phone to find all this information out they wont even tell you if your order is cancelled after waiting 24 days with no information given. AVOID.

What a Shower!! AQA Labs sat on my money for the full 28 days claiming to be 'Preparing my Order for Despatch' (AMD A10-7850K APU). They then sent me someone else's order for A Synology Disk Station (DS115j) - I have the other Customer's Dispatch Note (3247-1764). Where has my order gone!!!

Great prices and delivered in timescales provided Used trustpilot to see if I should use AQALabs as their price was £30 below everyone elses for a set of ram (£80 RRP they sell for £50!) and hadn't heard of them before either. Paid on the Monday night and order delivered by royal mail recorded delivery on the Thursday (2 - 4 day delivery time) - perfect. Customer service: Following up on an order is easy, tho it stated 'ready for dispatch' which was the final state, I emailed and received a very fast response from Nathan in their customer service team to confirm the item had been dispatched and give a tracking number.

No Problems Mixed reviews about this company so I was a little hesitant. They had the mobile phone I wanted much cheaper than anywhere else so I took the risk. No problems at all and communication was prompt. Only complaint was they were a little slow to despatch taking almost one week (so 4 star instead of 5) but having quoted 5-7 days delivery by economy post it actually took 2 days. Will use again.

NO RESPONSE and NO ORDER RECEIVED... I have ordered parts on 05/09/15 and paid them on 07/09/15 and NOT received any orders yet, we have called them and got the voice mail and also email them every day and still waiting for a reply from them.