alex shaykis
GBI'm with Republic since 2014 and… I'm with Republic since 2014 and everything was good. The purchase of Republic by Dish turned out pretty unfortunate, since all the aspects of service became significantly worse, especially technical support. One bright spot: a representative called Carla (XV3) is great! Her phone support was excellent. Therefore, 5 stars for her, one star for everything else. Staying with Republic for now, but if no improvement will consider an alternative.
Laura Dailey
GBI've had RW for 6 years I've had RW for 6 years, and it's been great....until DISH bought them. Now REPUBLIC BY DISH SUCKS! After not being able to make outgoing calls and not being able to reach anyone. I called Consumer Cellular. Sadly, I believe DISH will tank RW and go bankrupt, at this rate.
John Philip Johnson
GBThey Made a Nightmare Out of a Great Company. It was a great company, especially in the beginning. It was high concept back then. Wi fi phones, cell data as needed. Groovy. But over the years you could see upper management losing interest as things began to slip a bit. Since they sold to Dish, it's been a nightmare. Constantly having to call customer service just so I can even make a call. Voice mail hasn't worked for months. Au revoir, serene Republic. I think I will probably never do business with Dish either, now that I have seen what kind of company they are. They're reaching out to me here on Trust Pilot to look like they care. Another call to customer service is what they offer. So that would be like call #6 to customer service? Just so they can perform brand management in front of you, dear reader.
Farquar1000
GBMr. Morken, can you hear me now? I hung up after being on hold for over an hour waiting for “Support” to answer the phone. I joined the Republic wireless service during its beta phase on 12/26/11. I remained a faithful customer during the Dish takeover and upgraded to 5G devices. The service has worked reasonably well. However, support no longer exists. How can you support customers when you can't keep your own call center online? Dish? Nonetheless, besides lack of support, this takeover has created one very serious flaw in access to account information. It is no longer possible to access call history. Previously, call history was available for review and/or use for billing purposes. If it is still available, there is no obvious place to find it. Please explain why this basic feature of most cell providers is no longer available. Any professional using Republic service and billing their time, would lose all income associated with this carrier. Since it has been about 8 months since Dish assumed control, adequate time has passed for addressing this deficiency. Please make this information available via the online account console.
ChrisDebra Sensenig
GBVery disappointed with the recent… Very disappointed with the recent changes. I used to recommend Republicans to friends. Now I'm looking for another provider. I can't even access my voice-mail and texts when out of data. I called in about the issues, and was told this is due to the new changes. I'm sad because I had a great 15 years with them.