Beth
GBAwesome! I really love the customer service! Everyone at Artichoke is super friendly and helpful. They also take suggestions seriously which is great!
Window Shopper
GBShopping around I have been shopping around for a new system since the one I am currently using is getting too expensive to justify. I liked most of the features on Artichoke, but adding employees to the mix (+25 per employee or $199 for unlimited) would make it more expensive and less robust than the one I have now.
elizabeth smith
GBLack of communication I have loved this system even with the few hiccups here and then that have been minor. However this last week all my notifications have been disabled and I've sent several emails, placed calls and left messages, posted on Twitter, and nobody, NOBODY has reached out to me to tell me what is going on or how long it will be down or how to fix it. I tried to manually fix the notifications and it won't allow me. This last week has really disappointed me because of the lack of communication period. If they would reach out and explain I would be forgiving but to ignore me is to disrespect me and for that reason I'm currently looking to cancel service with them.
customer
GBEmail Said Free trial for ABMP members Email Said Free trial for ABMP members. Allowed account setup but could not see the system without paying with a credit card. Never was able to get past the pay to see screen.
customer
GBStill too many bugs... Still too many technical issues. Financials are erroneous as well. The team is responsive but after 3 weeks I have no resolution to multiple issues.