Shawn
GBI'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.
Beth
GBAwesome! I really love the customer service! Everyone at Artichoke is super friendly and helpful. They also take suggestions seriously which is great!
customer
GBStill too many bugs... Still too many technical issues. Financials are erroneous as well. The team is responsive but after 3 weeks I have no resolution to multiple issues.
Jenny Pfening customer
GBI love this app! I am waiting for some design details to update and some new features to come up but overal is a great app and I am happy to grow my business alonside artichoke!
Norma Fischer Goodrick
GBThis is a much needed service for those … This is a much needed service for those of us who run solo businesses instead of large studios. There are still a few kinks being worked out, but there is service available when you need it. Thank you!