I'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.

Sales and customer service very helpful. When first engaging in our search for a new scheduling system, we got the initial, "we are such and such and we can support all your scheduling needs" Upon reviewing their website i found it to be very user friendly and the sales support from Susan has been great, she in turn connected us to the tech support group, Dave Devany who was so supportive took our call and answered questions in detail at 8:00 pm at night EST. Looking forward to letting Mindbody go and working with the Artichoke Team

Great product, awesome customer service I have used several different software for managing offices, but this is the first product that I selected and researched when I opened my own shop. I couldn't be happier! The system is simple to use, my clients have commented on how easy it is to schedule appointments and the customer service is great. They are quick to resolve issues (all of my issues have been related to user error) and super friendly! I highly recommend Artichoke for anyone with a business of one!

Not bad... The have a good start but still missing the basics. The calendar look is not ideal and you can't print any reports. I also never received my discount, even after double checking about and being told it would be rectified.

Although I have not reflected any … Although I have not reflected any bookings, the application is easy to use for both myself and the users. The notifications are excellent and keep them informed of any changes