Rachel Robertson
CAStill testing the waters with this … Still testing the waters with this software. I believe I need more time so I have purchased it but not 100% sold yet
customer
GBGreat booking system Great booking system. Simple, easy for user and customer. Responsive customer service, links with Mail Chimp.
Shawn
GBI'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.
Window Shopper
GBShopping around I have been shopping around for a new system since the one I am currently using is getting too expensive to justify. I liked most of the features on Artichoke, but adding employees to the mix (+25 per employee or $199 for unlimited) would make it more expensive and less robust than the one I have now.
Norma Fischer Goodrick
GBThis is a much needed service for those … This is a much needed service for those of us who run solo businesses instead of large studios. There are still a few kinks being worked out, but there is service available when you need it. Thank you!