This is a much needed service for those … This is a much needed service for those of us who run solo businesses instead of large studios. There are still a few kinks being worked out, but there is service available when you need it. Thank you!

I'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.

Although I have not reflected any … Although I have not reflected any bookings, the application is easy to use for both myself and the users. The notifications are excellent and keep them informed of any changes

Worst experience ever Worst experience ever! I trusted intoxalock. They promised me that the installation would be set for the next day, I even had a confirmation text message. The next day the people tell me they can’t do it due to not receiving the shipment. Which was a lie because intoxalock confirmed they had received it that day at 10:00am and it was already 3:00pm. Turns out they just wanted to close early and were too lazy to get the job done. I then called intoxalock and received the worst customer service. The agent was raising his voice at me telling me that it wasn’t their fault. I strongly believe intoxalock should be a little more responsible with whom they work with and more ethical and have better customer service when answering the calls. It’s unfair for one to be paying for a service , if you were promised something they should keep their words

Still too many bugs... Still too many technical issues. Financials are erroneous as well. The team is responsive but after 3 weeks I have no resolution to multiple issues.