Maryjane K.
GBSimple to use- excellent support staff This program has been easy to set up, simple to use and the support staff has been absolutely wonderful about answering any and all questions that I have had.
Kenny C.
GBARTICHOKE IS HERE TO STAY! Rarely do we come across a platform that does the necessary plus add some awesome features that get our business under control with ease and gives our clients value at the same time. I urge everyone to explore what Artichoke has to offer, I'm more than certain you'll be suprised with whats inside. No other popular app for client management/book keeping/expense tracking comes close... If your goal is to continue working and not waste your time learning a whole bunch of things you don't need for you business, Artichoke is what you want.
Core To Core Fitness of Naples
GBSales and customer service very helpful. When first engaging in our search for a new scheduling system, we got the initial, "we are such and such and we can support all your scheduling needs" Upon reviewing their website i found it to be very user friendly and the sales support from Susan has been great, she in turn connected us to the tech support group, Dave Devany who was so supportive took our call and answered questions in detail at 8:00 pm at night EST. Looking forward to letting Mindbody go and working with the Artichoke Team
Jen Studebaker
GBBang on customer service I heard about Artichoke during a podcast I subscribe to. The current scheduling program I was using had a plethora of glitches and shaky customer service. So, I made the switch and couldn’t be happier. They have short, user friendly, videos for setup which are very helpful. Even though the videos are awesome, I needed help with a few things during set up and emailed support. They returned my email in a timely manner and went above and beyond to make sure I knew the program and how to use it well. All of this happened during the free trial period. How can you not love a company that is helpful when you haven’t even paid for their service yet? You need to switch from your current scheduler and GET ARTICHOKE now!
Shawn
GBI'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.