Sales and customer service very helpful. When first engaging in our search for a new scheduling system, we got the initial, "we are such and such and we can support all your scheduling needs" Upon reviewing their website i found it to be very user friendly and the sales support from Susan has been great, she in turn connected us to the tech support group, Dave Devany who was so supportive took our call and answered questions in detail at 8:00 pm at night EST. Looking forward to letting Mindbody go and working with the Artichoke Team

I'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.

This is a much needed service for those … This is a much needed service for those of us who run solo businesses instead of large studios. There are still a few kinks being worked out, but there is service available when you need it. Thank you!

Shopping around I have been shopping around for a new system since the one I am currently using is getting too expensive to justify. I liked most of the features on Artichoke, but adding employees to the mix (+25 per employee or $199 for unlimited) would make it more expensive and less robust than the one I have now.

Not bad... The have a good start but still missing the basics. The calendar look is not ideal and you can't print any reports. I also never received my discount, even after double checking about and being told it would be rectified.