Maryjane K.
GBSimple to use- excellent support staff This program has been easy to set up, simple to use and the support staff has been absolutely wonderful about answering any and all questions that I have had.
customer
GBStill too many bugs... Still too many technical issues. Financials are erroneous as well. The team is responsive but after 3 weeks I have no resolution to multiple issues.
Beth
GBAwesome! I really love the customer service! Everyone at Artichoke is super friendly and helpful. They also take suggestions seriously which is great!
Core To Core Fitness of Naples
GBSales and customer service very helpful. When first engaging in our search for a new scheduling system, we got the initial, "we are such and such and we can support all your scheduling needs" Upon reviewing their website i found it to be very user friendly and the sales support from Susan has been great, she in turn connected us to the tech support group, Dave Devany who was so supportive took our call and answered questions in detail at 8:00 pm at night EST. Looking forward to letting Mindbody go and working with the Artichoke Team
elizabeth smith
GBLack of communication I have loved this system even with the few hiccups here and then that have been minor. However this last week all my notifications have been disabled and I've sent several emails, placed calls and left messages, posted on Twitter, and nobody, NOBODY has reached out to me to tell me what is going on or how long it will be down or how to fix it. I tried to manually fix the notifications and it won't allow me. This last week has really disappointed me because of the lack of communication period. If they would reach out and explain I would be forgiving but to ignore me is to disrespect me and for that reason I'm currently looking to cancel service with them.