Shawn
GBI'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.
Jen Studebaker
GBBang on customer service I heard about Artichoke during a podcast I subscribe to. The current scheduling program I was using had a plethora of glitches and shaky customer service. So, I made the switch and couldn’t be happier. They have short, user friendly, videos for setup which are very helpful. Even though the videos are awesome, I needed help with a few things during set up and emailed support. They returned my email in a timely manner and went above and beyond to make sure I knew the program and how to use it well. All of this happened during the free trial period. How can you not love a company that is helpful when you haven’t even paid for their service yet? You need to switch from your current scheduler and GET ARTICHOKE now!
Kenny C.
GBARTICHOKE IS HERE TO STAY! Rarely do we come across a platform that does the necessary plus add some awesome features that get our business under control with ease and gives our clients value at the same time. I urge everyone to explore what Artichoke has to offer, I'm more than certain you'll be suprised with whats inside. No other popular app for client management/book keeping/expense tracking comes close... If your goal is to continue working and not waste your time learning a whole bunch of things you don't need for you business, Artichoke is what you want.
Rachel Robertson
CAStill testing the waters with this … Still testing the waters with this software. I believe I need more time so I have purchased it but not 100% sold yet
customer
GBEmail Said Free trial for ABMP members Email Said Free trial for ABMP members. Allowed account setup but could not see the system without paying with a credit card. Never was able to get past the pay to see screen.