Great product, awesome customer service I have used several different software for managing offices, but this is the first product that I selected and researched when I opened my own shop. I couldn't be happier! The system is simple to use, my clients have commented on how easy it is to schedule appointments and the customer service is great. They are quick to resolve issues (all of my issues have been related to user error) and super friendly! I highly recommend Artichoke for anyone with a business of one!

Still too many bugs... Still too many technical issues. Financials are erroneous as well. The team is responsive but after 3 weeks I have no resolution to multiple issues.

Shopping around I have been shopping around for a new system since the one I am currently using is getting too expensive to justify. I liked most of the features on Artichoke, but adding employees to the mix (+25 per employee or $199 for unlimited) would make it more expensive and less robust than the one I have now.

I love this app! I am waiting for some design details to update and some new features to come up but overal is a great app and I am happy to grow my business alonside artichoke!

I'm disappointed that this platform… I'm disappointed that this platform hasn't gotten things together. I swear it is run by 1 person and why is there technical support number? I've only been able to submit requests/issues via e-mail. Anyways, about once per quarter, maybe more, the system goes down, without warning, and usually during my busiest times. I'm unable to log-in, cash out customers, check my schedule- nothing. It is beyond irritating. I should have switched after the first round of issues I had early on (regarding certain customers' sales tax not being sent to the processing company and me having to pay out of pocket) when I started my business but didn't want to look unprepared to my customers as a new business. I'm not sure I can take much more of this irritation.