Pam
GBClose...but didn’t work. You tried but uuggh. Just couldn’t connect all the crazy dots to get the intake form and soap notes to work. Went with Massagebook
customer
GBWorst experience ever Worst experience ever! I trusted intoxalock. They promised me that the installation would be set for the next day, I even had a confirmation text message. The next day the people tell me they can’t do it due to not receiving the shipment. Which was a lie because intoxalock confirmed they had received it that day at 10:00am and it was already 3:00pm. Turns out they just wanted to close early and were too lazy to get the job done. I then called intoxalock and received the worst customer service. The agent was raising his voice at me telling me that it wasn’t their fault. I strongly believe intoxalock should be a little more responsible with whom they work with and more ethical and have better customer service when answering the calls. It’s unfair for one to be paying for a service , if you were promised something they should keep their words
elizabeth smith
GBLack of communication I have loved this system even with the few hiccups here and then that have been minor. However this last week all my notifications have been disabled and I've sent several emails, placed calls and left messages, posted on Twitter, and nobody, NOBODY has reached out to me to tell me what is going on or how long it will be down or how to fix it. I tried to manually fix the notifications and it won't allow me. This last week has really disappointed me because of the lack of communication period. If they would reach out and explain I would be forgiving but to ignore me is to disrespect me and for that reason I'm currently looking to cancel service with them.
customer
GBEmail Said Free trial for ABMP members Email Said Free trial for ABMP members. Allowed account setup but could not see the system without paying with a credit card. Never was able to get past the pay to see screen.
Jen Studebaker
GBBang on customer service I heard about Artichoke during a podcast I subscribe to. The current scheduling program I was using had a plethora of glitches and shaky customer service. So, I made the switch and couldn’t be happier. They have short, user friendly, videos for setup which are very helpful. Even though the videos are awesome, I needed help with a few things during set up and emailed support. They returned my email in a timely manner and went above and beyond to make sure I knew the program and how to use it well. All of this happened during the free trial period. How can you not love a company that is helpful when you haven’t even paid for their service yet? You need to switch from your current scheduler and GET ARTICHOKE now!