QGeeM

18410 San Jose Ave, 91748, City of Industry, United States
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2.45
Based on 20 Reviews

5

25.00%

4

10.00%

3

5.00%

2

5.00%

1

55.00%
About QGeeM

We are a well-established manufacturer who dedicated USB-C accessories as well as owning exclusive design. In addition to creating the state of the technology, we pride ourselves on ensuring customer experience. Our business model has enabled us to decrease on cost that allows our premium quality products to be marketed at a competitive price. We strive for customer service and the quality of our products, so we have LIFETIME WARRANTY & easy-to-reach support.

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Lee
US

Qgeem Thunderbolt 4 Mini Dock A Bust Based on both company claims --"Leading the Times Technology: QGeeM Thunderbolt 4 Docking Station is committed to providing unparalleled simplicity, the highest performance and the most reliable connectivity" -- as well as Amazon rating of 4.5 stars, I purchased the Qgeem Thunderbolt 4 Mini Docking Station on January 27, 2023 from Amazon, where Qgeem additionally boasted "18-month warranty, and friendly customer service". Turns our they have none of the above. Within 10 months the product failed. After some circuitous emailing, Qgeem did some walking back on their support boasts: "Our products provide 3 months free return, 6 months free maintenance and 18 months free consultation service. Since your purchase is beyond the 3-month free returns period or more, I can no longer arrange a refund or exchange for you. If you return the product to our warehouse for repair, it will cost you high shipping costs and a lot of time. Our suggestion is: refund 30% of your order amount as a repair fee, what do you think?" Well, I thought I'd take that offer, but as it turns out, that was also exaggerated.... and evaporated almost as quickly as it had appeared. Subsequent emails to support01 at qgeem.com were never answered. So, buyer beware of Qgeem substandard items offered as premium, at premium prices with lofty claims. Oh yeah, Amazon couldn't care less.... Good luck, mates!

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Martijn
NL

Very bad product and customer service Very bad product and customer service. Product fails within a year and when you mail QGeem for support and warranty they just don't respond. Please look for another brand as their product quality and service is non existent.

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Tom Barber
GB

HDMI to mini Display Port stay away! Received my HDMI to mini Display Port adapter quickly from China. IT DOES NOT WORK. Despite being advertised as suitable for my exact type of display. No way of connecting my new computer to my new monitor. Very disappointed.

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Leo Li
US

Bad service and products Bad service and products, broken in 2 days

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Jokubas Buzas
GB

USB splitter Bought a USB splitter for work. The Splitter is working well and delivery was within the time frame mentioned. I did find cheaper alternatives after the purchase was already made.

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