Did not receive order Ordered a charger. I only received a cable. Mylene, a customer happiness representative, refuses to correct the problem and send me the €110 product that I ordered.

Took forever and a day to receive my… Took forever and a day to receive my used product - with no charge cable or house current adapter. The unit came in a small box that wasn't even large enough to hold the Chargeasap box, so the ends were pooched out. Opened the box to find a black mesh storage bag. Went to open the Flash box and see that the round stickers sealing the box had been cut, with smaller stickers laid over in a feeble attempt to "seal" the box. Opened that box to find a "User Manual", a small piece of paper folded over that has zero useful information on it, mostly specs, and another black mesh storage bag. That said, there really isn't much reason for a manual since this nothing more than a battery pack. It did, however, suggest using a 100w output charger to charge the unit which was at complete zero. Then it tells you to "use original or certified cables" that are not supplied. The only other item was a business type card with a code for 25% off on my next purchase (yeah, right), that itself had expired on 30 June 2021, nearly three years ago.

Love my Omega charger Love my Omega charger, I cant travel without it anymore its really compact unlike my previous charger and Im able to travel between the UK, Europe and the US with one charger. Super quick to charge and Im now tempted to buy the new 280w version.

Awful, awful support The product is janky. It gave me a 240volt electric shock. They shipped me a faulty (out-of-the-box) component and have prevaricated for months. They will not refund me nor send me a replacement part without payment. They claim that they offer a superior customer support experience then run you round in circles. Avoid these people. Avoid these products.

Great Hardware .. AWFUL customer support Great Hardware... Terrible customer support. I've used Chargeasap for 3+ years. Never had this much trouble before. Received a wrong type of cable on an order placed Nov. 30, 2023 and simply wanted to get the correct cable. Wrote the WRONGFULLY named "Customer Happiness Team" 7x and always receive an immediate an acknowledgment via email. Then in a few days, with absolutely no contact, receive a case closed email One time, I received a contact name and phone number .. When I dialed the number it was no longer in service. I own many of their products (chargers, cables and ends) and I have enjoyed their products.. BUT I will have to look for other options as their "Happiness Center" does NOT make me or anyone happy and it is definitely NOT worth the hassle. It's really sad, because 3 years ago they actually had a decent customer support.