Eric
GBDid not receive order Ordered a charger. I only received a cable. Mylene, a customer happiness representative, refuses to correct the problem and send me the €110 product that I ordered.
PG
GBCustomer support is bad. Customer support is non existent. Supported them on indiegogo and my Omega200W was meant to come with travel adapters. They sent out an email that I can get charger sooner and pay extra $9 for shipping of adapters to come at later date. I opted for that and glad I did, as after multiple emails for the past 14 months still no sign of adapters. Edit: After writing this review I was finally sent the adapters. Make a conclusion yourself. Also those adapters are of not the same kind of white as the charger, more like antique white/yellowish.
DORTMUND _DIF
SEI backed the Omega 200W GaN USB-C… I backed the Omega 200W GaN USB-C Charger, first it took ages to get and then the first time i used it when i was in a country with english contact i was happy to have it with me so i put it in and charged over night in the morning the contact was broken without anyone touch it so i could not use it on the vaccation. So when i came home i contacted support and they wanted me to send pictures of the broken one i did not have it left becuase it was completly useless. and i did not wanted a new charger i wanted the english contact just that and they could not even send that, when i backed them at kickstarter. Backer number#3832 So when the new model with 270 came i was nearly backing again but then why should i they could not even send me a english contact. So what should happen if the product is broken asweel and to see all reviews i did the right choice because they do not care about us after they got the money. All i wants is a english contact, then you have companys like Temu if anything is bad you get a refund and do not even have to send it back, talk about difference in customer service...
MICHELE da Firenze
ITZEUS 270W from Indiegogo campaign Absolutely negative experience. The ZEUS 270W charger I got from their Indigogo campaign stopped working after two uses. They've been telling me for months that they will send a replacement but at the moment it's just talk, no facts. If and when they prove to be a serious company by making the replacement, I will change my rating.
Mike
GBIf you're thinking about ordering from Chargeasap, read this first! I almost never leave reviews, good, bad or indifferent, but in this case, I feel compelled to give the review I wish I had seen before ordering. I joined the kickstarter campaign more than two years ago. Long past any date at which I could dispute the charge or request a charge-back from my card issuer. Oh well. My loss. A recent communication from Chargeasap, confirming my lengthy wait, offers an alternative they will fulfill in May of 2023. Save you money. Go buy an Anker!