Philippe Selot
CHPoor quality Ordered a Zeus charger. First delivery came with months of delay and did not work! Got a replacement again with months of delay and it’s again not working (the EU plug adaptor is not working where as the other do). Do they test items before sending them out? Wonder how such a company can survive. They don’t follow European laws as to money back guarantee. 8 months after placing the initial order, I have a not working unit and one where the adaptor is not working. Asked for a free replacement and some compensation for the catastrophic customer service! Don’t buy anything there!!!
Lars Beduhn
DEProduct DOA, no replacement, bad support I ordered one of their Zeus chargers, but my unit arrived DOA. I contacted support, sent video-proof of the charger not turning on and was promised a replacement unit. Nothing ever happened after that. I contacted support multiple times always simply receiving virtually the same answer "... we'll send out a replacement unit soon". This has been on-going since June 2023. My request numbers were/are: June 2023: #37503 November 2023: #42487 February 2024: #44800
DORTMUND _DIF
SEI backed the Omega 200W GaN USB-C… I backed the Omega 200W GaN USB-C Charger, first it took ages to get and then the first time i used it when i was in a country with english contact i was happy to have it with me so i put it in and charged over night in the morning the contact was broken without anyone touch it so i could not use it on the vaccation. So when i came home i contacted support and they wanted me to send pictures of the broken one i did not have it left becuase it was completly useless. and i did not wanted a new charger i wanted the english contact just that and they could not even send that, when i backed them at kickstarter. Backer number#3832 So when the new model with 270 came i was nearly backing again but then why should i they could not even send me a english contact. So what should happen if the product is broken asweel and to see all reviews i did the right choice because they do not care about us after they got the money. All i wants is a english contact, then you have companys like Temu if anything is bad you get a refund and do not even have to send it back, talk about difference in customer service...
Mike
GBIf you're thinking about ordering from Chargeasap, read this first! I almost never leave reviews, good, bad or indifferent, but in this case, I feel compelled to give the review I wish I had seen before ordering. I joined the kickstarter campaign more than two years ago. Long past any date at which I could dispute the charge or request a charge-back from my card issuer. Oh well. My loss. A recent communication from Chargeasap, confirming my lengthy wait, offers an alternative they will fulfill in May of 2023. Save you money. Go buy an Anker!
Michael Broxton
GBLove my Omega charger Love my Omega charger, I cant travel without it anymore its really compact unlike my previous charger and Im able to travel between the UK, Europe and the US with one charger. Super quick to charge and Im now tempted to buy the new 280w version.