Igor
IEZeus usb charger for the win Got myself a Zeus USB charger through kickstarter. Bargain price for a 270W charger. I can now charge my laptop, phone, watches, powerbank and camera - all from 1 (!!) charger. That's amazing for any travel. I'm also pleasantly surprised by the fact that the announced delivery timeframe was accurate. It's quite a rare experience for a kickstarter project.
David
GBTook forever and a day to receive my… Took forever and a day to receive my used product - with no charge cable or house current adapter. The unit came in a small box that wasn't even large enough to hold the Chargeasap box, so the ends were pooched out. Opened the box to find a black mesh storage bag. Went to open the Flash box and see that the round stickers sealing the box had been cut, with smaller stickers laid over in a feeble attempt to "seal" the box. Opened that box to find a "User Manual", a small piece of paper folded over that has zero useful information on it, mostly specs, and another black mesh storage bag. That said, there really isn't much reason for a manual since this nothing more than a battery pack. It did, however, suggest using a 100w output charger to charge the unit which was at complete zero. Then it tells you to "use original or certified cables" that are not supplied. The only other item was a business type card with a code for 25% off on my next purchase (yeah, right), that itself had expired on 30 June 2021, nearly three years ago.
Andy
GBDo not buy from Chargeasap! Ordered a spark power bank from Chargeasap on 11th Jan 2021 still not received, over a year later for £113 But have found an almost identical unit from a different company. (Looks identical too) selling for £84. So would recommend any body thinking of purchase for Chargeasap, just consider you will be spending more on an item that will probably not turn up for a year, so look on amazon that will cost less and you will obtain in a reasonable time. Prestigio Graphene PD Watch Power Bank Multiple Device Wireless Charger 18W USB C for £84. Please check other places eg amazon prior to ordering from this Chargeasap!
Lars Beduhn
DEProduct DOA, no replacement, bad support I ordered one of their Zeus chargers, but my unit arrived DOA. I contacted support, sent video-proof of the charger not turning on and was promised a replacement unit. Nothing ever happened after that. I contacted support multiple times always simply receiving virtually the same answer "... we'll send out a replacement unit soon". This has been on-going since June 2023. My request numbers were/are: June 2023: #37503 November 2023: #42487 February 2024: #44800
Rick
GBI received two Zeus USB C power… I received two Zeus USB C power supplies nine months ago. One of the units ran extremely hot and smelled like plastic burning. It ran for about 5 minutes and then died. I reached out to Chargeasap customer support and requested a replacement. They claimed all of the units were allocated to pledges and I would have to wait until the next batch of units started shipping to receive a replacement. So I checked back in a month and received the same message or that I would be getting one within a few weeks. This has continued now for over NINE months. I regularly receive sales emails from Chargeasap with a banner at the top of the email "Zeus 280 Now Shipping". Clearly I am being lied to. I left a poor review on their website but they did not post it, they only seem to post 4-5 star reviews left on their site. BUYER BEWARE If you receive a defective product, you have just thrown money in the trash because their customer service will never send a replacement or give you a refund. Request #44898