Customer support is bad. Customer support is non existent. Supported them on indiegogo and my Omega200W was meant to come with travel adapters. They sent out an email that I can get charger sooner and pay extra $9 for shipping of adapters to come at later date. I opted for that and glad I did, as after multiple emails for the past 14 months still no sign of adapters. Edit: After writing this review I was finally sent the adapters. Make a conclusion yourself. Also those adapters are of not the same kind of white as the charger, more like antique white/yellowish.

Zeuz not working, no reaction from Customer Care Massive delay in delivery, then when it finally arrived, it was not working, black display. Contacted Customer Care, had to send a Video showing it is not working. Since the video was sent, 3 weeks ago, no feedback, no solutions offered, nothing! Avoid this comapany!

If you're thinking about ordering from Chargeasap, read this first! I almost never leave reviews, good, bad or indifferent, but in this case, I feel compelled to give the review I wish I had seen before ordering. I joined the kickstarter campaign more than two years ago. Long past any date at which I could dispute the charge or request a charge-back from my card issuer. Oh well. My loss. A recent communication from Chargeasap, confirming my lengthy wait, offers an alternative they will fulfill in May of 2023. Save you money. Go buy an Anker!

Rubbish products and terrible customer… Rubbish products and terrible customer service. They promise so much and when things go wrong you will be left without support. I had to wait for over year for replacement of a faulty part. I fitted it and month later the entire unit blew up. They aren't replacing it. Don't buy anything from these people unless you like terrible communication, inferior products and flushing good money down the drain.

I received two Zeus USB C power… I received two Zeus USB C power supplies nine months ago. One of the units ran extremely hot and smelled like plastic burning. It ran for about 5 minutes and then died. I reached out to Chargeasap customer support and requested a replacement. They claimed all of the units were allocated to pledges and I would have to wait until the next batch of units started shipping to receive a replacement. So I checked back in a month and received the same message or that I would be getting one within a few weeks. This has continued now for over NINE months. I regularly receive sales emails from Chargeasap with a banner at the top of the email "Zeus 280 Now Shipping". Clearly I am being lied to. I left a poor review on their website but they did not post it, they only seem to post 4-5 star reviews left on their site. BUYER BEWARE If you receive a defective product, you have just thrown money in the trash because their customer service will never send a replacement or give you a refund. Request #44898