Massimo Savino
DEExcellent product! Excellent product, delivered on time and with everything as ordered. I am using the Zeus 270W charger daily as my main charger for my M1 Max MacBook Pro and iPhone XS, and am very pleased with the performance, the clear display, the multinational plugs supplied (as I will be travelling in the long-term) and pretty much everything about the experience. Would not hesitate to buy again from Chargeasap!
Mike
GBGreat Hardware .. AWFUL customer support Great Hardware... Terrible customer support. I've used Chargeasap for 3+ years. Never had this much trouble before. Received a wrong type of cable on an order placed Nov. 30, 2023 and simply wanted to get the correct cable. Wrote the WRONGFULLY named "Customer Happiness Team" 7x and always receive an immediate an acknowledgment via email. Then in a few days, with absolutely no contact, receive a case closed email One time, I received a contact name and phone number .. When I dialed the number it was no longer in service. I own many of their products (chargers, cables and ends) and I have enjoyed their products.. BUT I will have to look for other options as their "Happiness Center" does NOT make me or anyone happy and it is definitely NOT worth the hassle. It's really sad, because 3 years ago they actually had a decent customer support.
Eric
GBDid not receive order Ordered a charger. I only received a cable. Mylene, a customer happiness representative, refuses to correct the problem and send me the €110 product that I ordered.
Michael Broxton
GBLove my Omega charger Love my Omega charger, I cant travel without it anymore its really compact unlike my previous charger and Im able to travel between the UK, Europe and the US with one charger. Super quick to charge and Im now tempted to buy the new 280w version.
Rick
GBI received two Zeus USB C power… I received two Zeus USB C power supplies nine months ago. One of the units ran extremely hot and smelled like plastic burning. It ran for about 5 minutes and then died. I reached out to Chargeasap customer support and requested a replacement. They claimed all of the units were allocated to pledges and I would have to wait until the next batch of units started shipping to receive a replacement. So I checked back in a month and received the same message or that I would be getting one within a few weeks. This has continued now for over NINE months. I regularly receive sales emails from Chargeasap with a banner at the top of the email "Zeus 280 Now Shipping". Clearly I am being lied to. I left a poor review on their website but they did not post it, they only seem to post 4-5 star reviews left on their site. BUYER BEWARE If you receive a defective product, you have just thrown money in the trash because their customer service will never send a replacement or give you a refund. Request #44898