Philippe Selot
CHPoor quality Ordered a Zeus charger. First delivery came with months of delay and did not work! Got a replacement again with months of delay and it’s again not working (the EU plug adaptor is not working where as the other do). Do they test items before sending them out? Wonder how such a company can survive. They don’t follow European laws as to money back guarantee. 8 months after placing the initial order, I have a not working unit and one where the adaptor is not working. Asked for a free replacement and some compensation for the catastrophic customer service! Don’t buy anything there!!!
Andy
GBDo not buy from Chargeasap! Ordered a spark power bank from Chargeasap on 11th Jan 2021 still not received, over a year later for £113 But have found an almost identical unit from a different company. (Looks identical too) selling for £84. So would recommend any body thinking of purchase for Chargeasap, just consider you will be spending more on an item that will probably not turn up for a year, so look on amazon that will cost less and you will obtain in a reasonable time. Prestigio Graphene PD Watch Power Bank Multiple Device Wireless Charger 18W USB C for £84. Please check other places eg amazon prior to ordering from this Chargeasap!
PG
GBCustomer support is bad. Customer support is non existent. Supported them on indiegogo and my Omega200W was meant to come with travel adapters. They sent out an email that I can get charger sooner and pay extra $9 for shipping of adapters to come at later date. I opted for that and glad I did, as after multiple emails for the past 14 months still no sign of adapters. Edit: After writing this review I was finally sent the adapters. Make a conclusion yourself. Also those adapters are of not the same kind of white as the charger, more like antique white/yellowish.
Philippe Selot
CHZeuz not working, no reaction from Customer Care Massive delay in delivery, then when it finally arrived, it was not working, black display. Contacted Customer Care, had to send a Video showing it is not working. Since the video was sent, 3 weeks ago, no feedback, no solutions offered, nothing! Avoid this comapany!
David
GBTook forever and a day to receive my… Took forever and a day to receive my used product - with no charge cable or house current adapter. The unit came in a small box that wasn't even large enough to hold the Chargeasap box, so the ends were pooched out. Opened the box to find a black mesh storage bag. Went to open the Flash box and see that the round stickers sealing the box had been cut, with smaller stickers laid over in a feeble attempt to "seal" the box. Opened that box to find a "User Manual", a small piece of paper folded over that has zero useful information on it, mostly specs, and another black mesh storage bag. That said, there really isn't much reason for a manual since this nothing more than a battery pack. It did, however, suggest using a 100w output charger to charge the unit which was at complete zero. Then it tells you to "use original or certified cables" that are not supplied. The only other item was a business type card with a code for 25% off on my next purchase (yeah, right), that itself had expired on 30 June 2021, nearly three years ago.