No clue Service department I took my 2in1 laptop in to get the broken hinges repaired. A month later it was done, except the tablet function didn't work. They took it back and again after another month I discovered the touch screen in tablet mode quits working after 5 minutes. Worst service ever. They have no clue what their doing.

We went to the Denver store last week… We went to the Denver store last week to purchase a refurbished computer set up. When you walk in there are hoards of sales people, but they only want to help you for a big commission. When we mentioned the refurbished set up we saw online, the guy was rude and started pressuring to buy something g new. We almost walked out of there being pushed and manipulated into buying something 3 times more expensive than what we initially came for. The guy was totally unfriendly and condescending. I will NEVER go there for anything again!

Shocked to Hear MC Has Negative Reviews I have been a customer of Microcenter for years and have bought numerous laptops and other gear from them and have never had an issue. In fact when I learned from an online forum and computer news site that Microcenter had bad reviews - I was shocked. I feel far more secure buying my equipment from a local store with actual people with whom I can interact than buying online from sellers unknown.

The bad reviews are actually bad customers I have shopped at Micro Center for many years. Their return policy is incredibly generous; their in-house Inland products are generally a good value; and they can sell you a computer ("PowerSpec") brand that is worth the price of entry and, get this, actually serviceable by anyone with half a brain. Unfortunately most of the reviews here, lack said half a brain. People are human; stores aren't perfect. But if you want to pretend that one of the best-regarded computer stores in the US should be more like a 5-star restaurant, and bow down to your idiocy, then you are gonna be disappointed.

Ghosted and Ignored After you Spend $$$$ Microcenter is fine for advice when willing to spend thousands to build a system, but heaven forbid you have a problem. Their tech team is incompetent – at best. After spending more than $4,000 on a custom-build, they simply throw their hands in the air when it does not work. Beware if you need anything more than an off-the-shelf piece of equipment.