Horrible customer service Horrible customer service. Returns are a hassle. No email support, only phone or website chat (which doesn't work). I was put on hold twice, second time my place in queue was increasing instead of decreasing. Ended up having to do it by text which is ridiculous. Just about gave up and filled a dispute with my CC company. Also, don't buy laptop batteries from here. They are junk, overheat and shut off, and they lie about having Samsung cells made in Korea - the battery had only made in China on the label.

We went to the Denver store last week… We went to the Denver store last week to purchase a refurbished computer set up. When you walk in there are hoards of sales people, but they only want to help you for a big commission. When we mentioned the refurbished set up we saw online, the guy was rude and started pressuring to buy something g new. We almost walked out of there being pushed and manipulated into buying something 3 times more expensive than what we initially came for. The guy was totally unfriendly and condescending. I will NEVER go there for anything again!

I was overcharged for discounted item I was overcharged for discounted item ROXIO CD & DVD burning 2 sale price on box $15.35, charged 29.99, today 10/5/23, Dallas Location reference: 131-PO-1318933 12;34 PM item #632596. As a disabled Viet Nam VET, I have limited chances to shop, your store is far from me. Shame on you

Terrible customer service Terrible customer service when something under warranty goes wrong. They can’t make money off you then you know, so they just treat you like crap. Dennis their service Manager at Columbus Microcenter sucks.

I want to say they were very nice to me… I want to say they were very nice to me as an international buyer that travelled 1200 miles to get a GPU , however I could have felt some racism from the guys at the front when they made some excuse and told me only US citizen can buy from their store which made no sense at all . I wish they get themselves rectified in there . Cashier's were super awesome and they even helped me out when I had a cab waiting . True customer service!!