Great store in St. Louis I had an issue with a motherboard ram cpu bundle bought at the St Louis store. I spent hours trying get it stable. The store was fantastic providing a complete replacement of the problem components the same day that I reported the issue. The replacement build then booted up first time and is solid as a rock. Highly recommend for a great tech shopping trip and service that will exceed your expectations.

Terrible customer service Terrible customer service when something under warranty goes wrong. They can’t make money off you then you know, so they just treat you like crap. Dennis their service Manager at Columbus Microcenter sucks.

Horrible customer service Horrible customer service. Returns are a hassle. No email support, only phone or website chat (which doesn't work). I was put on hold twice, second time my place in queue was increasing instead of decreasing. Ended up having to do it by text which is ridiculous. Just about gave up and filled a dispute with my CC company. Also, don't buy laptop batteries from here. They are junk, overheat and shut off, and they lie about having Samsung cells made in Korea - the battery had only made in China on the label.

Don't bother if you don't live locally!!! This place is a joke if you don't live local. They only have 2 shippable CPUs under $400 and neither of them are compatible with any of their motherboards that can be shipped. Makes no sense that a limited amount of items are shippable when all the components are within your location. You are losing all of your non-local, potential business simply because you won't ship all of your compatible components.

No clue Service department I took my 2in1 laptop in to get the broken hinges repaired. A month later it was done, except the tablet function didn't work. They took it back and again after another month I discovered the touch screen in tablet mode quits working after 5 minutes. Worst service ever. They have no clue what their doing.