Tons of features with a clean UI I love that Asana is free for small companies like mine. I'm a solo freelancer and don't need a lot of features. But Asana offers a ton of features and I love the UI. Some other 1,2,3 star reviews here talk about pricing problems. The only thing about Asana I don't like is their billing model. If they would remove the 3 user minimum I would actually pay for it. But I'm a freelancer so it doesn't make sense.

Don't give them your PayPal or Card! You won't see your money back ever! The software is ok, but the support is a team of crooks who talk nicely (email) but do nothing to help you. The biggest problem is to give them my paypal account and they charged on two assigned credit cards (two identical payments) and now they no longer reply to my emails to refund the second payment that was abusively made by them. They promise that some team needs to analyze something and will definitely reimburse it, but it's already more than a month passed and there are no responses from them. A team of scamers.

Long-time satisfied user I've been using Asana since 2017 and it's been a great experience so far. At the end of the day, it's a project management tool, so it's only as good as how you set it up. Highly recommend it for small teams that collaborate quite often on tasks and projects.

I'd rather collaborate with my team via fax than use Asana Where to begin...? How about the fact Asana cost me THOUSANDS OF DOLLARS after I hired one of their incompetent "certified pros" and then proceeded to gaslight me for 6 months, claiming he set up a perfect system? At one point during the tortuous experience emailing back and forth for months, they offered compensation (I think...) and then WITHDREW IT because the guy who offered it left the company! Switching my whole business workflow over to another company has been a hassle but more than worth it - just to avoid paying Asana (a company who makes millions but can't compensate a loyal customer a cent) any more money. Sheesh.

Two stars because we actually like… Two stars because we actually like their product but are looking at better options for us. I'm trying to fix a small billing issue that if they had a phone number would take a 10-15 min phone call. Instead, I am having to wait on their customer service ticket system which is taking DAYS. I'm at 4 business days and have not received any sort of reply. I'm trying to pay this bill and they are making it extremely difficult. Looking at other solutions with better customer service.